In addition to advising the founders, work on:• Generative AI system to facilitate a team of just ten customer service executives answer 150,000 questions on operating 1500 variations (brand, size, model etc.) of all household appliances. ALSO allow an on-site service technician to learn about installation or repair of these appliances; all in real time. The technicians are in over 500 Tier 2, 3, and 4 cities all across the country.• Executive Coaching for founders and senior management.• Process Improvement

NeuProgram, India and USA 2018–Present- Information Technology Advisor.- Created Models: WIN Navigator (emerging trends), Right-Data (foundation of IT), VUCA-stable (framework).- Generative AI Webinar series on LinkedIn- Certified Executive Professional Coach: Corporate Executives, Entrepreneurs.- Mentor: Tech Startups/ Early-Stage Entrepreneurs & CIOs / CTOs.- Writer: Regular Column on emerging technology and trends. Also publish in industry publications.- Crafted "Navigator's MasterClass”: current state of bleeding edge technology and business implementations; co-presented with University Professors from around the World.- Facilitator. * Brainstorming * Design Thinking * Pilot Factory Design * Disruption By Design * Thick Data- Provide Unified Offering for Technology to multiple clients.Solution Provider• Shubham Housing Development Finance: Interim Head of IT; restructured and reorganized the IT function. Streamlined processes and sunset redundant systems. Created a new IT Framework and Architecture that includes Lending, Finance, HR, CRM and BI. IT Audit and Compliance, including ITGC, NHB, ISO:27001 and Statutory Audit.• Ohum Healthcare Solutions: Analytics and Integration Offerings Review. GDPR Assessment.• OI Media (a B2B Marketplace): Technical Architecture Review and Redesign. GDPR Assessment.• Udhyam Foundation: NGO engaged in education and experiential learning for micro-entrepreneurs. Program Management.Technology Advisor• Argon Capital Advisors• ContentCraft Education and Entertainment• Tatsat Education & Welfare FoundationMember, Advisory Board• Paladin Capital Partners. LLC• FlxTran• Memory GardensVisiting Faculty• GL Bajaj Institute of Management and Research• Birla Institute of Management Technology• PG Dissertation Mentor, GLBIMR

Solution Architecture and Engagement Management activities to fulfill client account requirements. These included consultative approach for strategy, frameworks and roadmaps for enterprise-wide initiatives in emerging technologies. Worked closely with C-Level Executives of F-100 Corporations.

Created, presented and delivered strategic architecture and technology solutions to corporate leaders including C-Level executives in the U.S., India and Japan.

• Established a Technology and Managed Services Organization to drive sales from 800+ locations. Designed and led architecture definition of a first-of-a-kind, financial services and payments integrated solution, supporting best in class systems and custom development.

• Planned and built an offshore IT Company (ODC) utilizing 60 employees from a previous organization; growing it to 800 in 2 years. Planned, designed, built, and managed Clearing, Settlement, Authorization, Secure Code, MIP, payment gateway, double byte, Pre-Edits, global networks, and Information Security.

Multiple spin-offs from same business; reinventing to sync with client needs.• SkyLamp: Technology strategy for consulting firms and Fortune-50 clients.• Maveric Systems: Incubator of technology solutions for Retail/ Consumer Goods industry. • iS3C: ERP Practice Lead- SAP, Oracle Applications, BaaN.