Luis Rojas Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Coordinate with the work teams the cleaning and environmental care of the assigned area to ensure customer satisfaction.
• Strive for the orderly distribution of waste for recycling or composting.
• Follow-up of safety management system policies to reduce the risks present in the work area.

Vancouver, British Columbia, Canada

• Coordinate with the team to ensure the project is on time
• Control the progress of all deliverables
• Build processes and procedures for the publication and other activities
• Optimize content workflow
• Control the project in all aspects (scope, time, costs, risks, quality, etc.)
• Work to improve project and product quality

Tultitlán, México, México

• On time of Inbound pickups and deliveries
• Planning and creation of DT for trips, follow-up and attention with transport lines
• Comply with the standards of deliveries and rejections of materials outside the specifications.
• Administrator and manager of savings projects for the company
• Load saving and TF improvement > 3K euro
• Unit turnover savings > 26K euro

Santa Fe, México

• Coordination with Warehouse and Transportation for deliveries on time with the client.
• Ensure the synchronization of orders for the company's top customers, inventories and loads of these in the orders.
• Ensure the KPIS of Fill Rate, OTIF, OT, etc.
• 5.78% improvement in Fill rate vs last year
• Restructuring for the sale of e-commerce clients Amazon, MercadoLibre, etc.
• Executive presentations of closings vs allocation fees

Azcapotzalco, Ciudad De México, México

• Re-engineering in the Pacific area (Mexico)
• Administration of routes, routings and zones by C.P. for distribution
• Development of new KPIS and monitoring of positions with the Operations and Regional Managers.
• Increase in customer satisfaction in the delivery process from 90% to 96%
• Participation in the manual of organizational quality processes
• Follow-up of deliveries with guarantees, punctual departures from CEDIS, route audits

Veracruz

• Database administrator
• Control and management of electronic equipment for sales registration
• Entry and creation of KPIS for the sales team
• Decision making for customer geolocation
• Training in 3 different regions for new staff

Veracruz

• Responsible for the work team of technicians in the agency
• Implementation of Lean Manufacturing Methodology
• Reduction of time by 62% making the team more productive
• More cars per month, more money income
• Elaboration of KPIS and creation of new measurement metrics
• Creation of the procedures manual for Bodywork and Painting

Veracruz

• Responsible for four regions
• Instrumental calibration for Oilwell & Gas inspection equipment.
• Entry and exit of equipment for inspection
• Diagnosis of failure and error in oil pipelines

Higher National Diploma In Canada, International Business Management And Customer Relations Specialist, Diploma

As an International Business & Customer Specialist student in Canada build essential skills for business relations and develop the.

Master'S Degree, Logistics, Materials, And Supply Chain Management, Master

Specialist in the operation and optimization of the supply chain in both national and international business environments. Direct.

Engineer'S Degree, Industrial Engineering

Pathway English, English Literature (British And Commonwealth), Pathway English

Activities and Societies: Constant IELTS test and tasks to assess knowledgeInternational Academic English to enroll in Canadians.

Diploma Of Education, English, High Intermediate

General English and advance concepts

Microcomputer Operation Technician, Information Technology, Technician