Inger P. Email & Phone Number

Technical Project Manager at Department of State, Bureau of Diplomatic Security, Office of the Chief Technology Officer

• Assisted in the execution, management operations and maintenance of 28 automated information systems, overall systems development and integration of 16-20 task orders for a Software Development & Integration-Next Generation (SDI-NG) contract. • Served a Technical Project Manager for agile and waterfall task orders/projects. Managed more than 20 technical staff members and deliverables through full software development life cycle activities.• Managed development teams on Agile Scrum projects to build APIs to allow public users to access patent/trademark files and data. Managed project teams tasked to migrate HP-UX servers to RHEL virtual servers; Oracle database migration/upgrades; developed/deployed JBOSS solutions; developed RESTful web services; managed defect resolution efforts, etc. • Created work breakdown structures, resource planning, schedule development, quality management/communications management, risk/issue management, and other metrics to assess and report project progress to stakeholders.• Managed development teams, technical writer and software tester to ensure contract deliverables were accomplished. • Attended technical project meetings, interacted and communicated with technical leads, functional experts and users on project requirements/deliverables, and proposed solutions to solve issues. • Provided weekly/monthly status and financial reports on project status, risks, staffing, etc. Attended bi-weekly meetings the Contract Officer Representative (COR) and Task Order Managers (TOM) to provide project updates and discuss task orders status to achieve contract goals and increase operational effectiveness.• Wrote proposals and task order renewals for additional contract work and assisted Program Manager in growing business and organically expanding customer base. Reviewed RFP’s functional and technical requirements to determine levels of effort.

Senior Technical Writer on a United States Patent and Trademark Office (USPTO) Software Development & Integration Next Generation (SDI-NG) IDIQ contract. • Responsible for and maintained all documentation and reports for 28 automated information systems. Managed and updated project SDLC documentation (including, but not limited to, Operational Support Plans, System Design Documents, Programmer’s Maintenance Manuals, Performance Improvement Plans, Build Instructions, High-level Architectural Designs, etc.), and other artifacts for software development and integration. Ensured documentation adhered to USPTO SDLC guidelines and requirements. Wrote step-by-step instructions and deployment and rollback plans for software installations and upgrades/migrations. • Tracked project plans and updated status for task orders and provided analysis on the impacts to schedule.• Responsible for configuration management using IBM Rational Clear Case and Subversion repositories.• Collaborated with software development teams to create and update technical documentation. Performed quality assurance and peer reviews on documentation prior to submission to the customer. • Developed standard operating procedures; prepared monthly status reports, task management and Quality Assurance Surveillance Plans, letters of completion, and other contract deliverables. • Prepared Patents and Trademarks Weekly Status and Summary reports, metrics, and other contract deliverables. Maintained document control numbering system for contact. • Updated and delivered weekly reporting financial tables and Weekly Funding Analysis reports. • Wrote proposals for additional task orders under SDI-NG contract. Reviewed Task Order Statements for proposal submission and devised writing schedules. Coordinated team reviews, edits and finalized team responses, and produced proposals for delivery.

• Wrote website content and company capability statements. Provided SEO and social media services (posts, updates, microblogs, etc.) for small businesses. Wrote proposals, solicitation letters, web content, and fundraising material.

Master Of Divinity - Mdiv

Bachelor Of Arts