Ingrid Murphy Email & Phone Number

• Identify and implement strategies to streamline agency workflow and processes
• Master agency software operating platforms and assume ownership of software maintenance, updates, agency communication, and software training
• Provide operations updates to agency teams as the department liaison and representative
• Support key initiatives within operations, including supporting accounting and human resources, as necessary
• Lead and participate in weekly agency workflow meetings with agency leadership to identify areas of inefficiency or lack of collaboration, and work to resolve outstanding issues
• Maintain the database of freelance partner support contact, capabilities and protocol for all departments within the agency

- Act as the liaison between operations and other agency departments- Prepare and analyze monthly forecast, utilization and various additional operations reports- Assist with onboarding, shadowing and supporting new team members - Master agency software platform and assume ownership of maintenance and training - Provide the operations team with support for.

- Write and utilize briefs and other workflow documents to communicate project details and updates to appropriate agency teams- Lead and participate in status meetings, client meetings, client calls and client presentations- Actively develop media lists and pitch local and national media, including consumer and trade outlets and own media relationships.

- Collaborate with clients across a variety of industries to clearly define sales and marketing goals used to create comprehensive communication strategies, meeting short-term or long-term objectives.- Build strong relationships with key account customers and act as primary point of contact to ensure their marketing goals are being achieved and delivering.

Uniontown, Ohio, United States

- Conducted research, such as competitive analysis and analysis of market trends, for account executives which drove insightful decisions and led to profitable strategies.- Provided administrative assistance to account executives on day-to-day client activities.- Proofread industry-specific content to ensure brand alignment.- Maintained client documents to.

Canton, Ohio

- Updated classroom activities listed in the Hall of Fame's Teacher Activity Guide and the NFL Team versions of the guide.- Assisted with field trips/camps/clinics which could include compiling group mailings, facilitating tours/drills, educational presentations, and scheduling field trips via telephone and email.- Assisted with video conferencing, special.