Ingrid Werner Email & Phone Number

London, England, United Kingdom

London, Greater London, United Kingdom

London, England, United Kingdom

London, England Metropolitan Area

Sandvika, Akershus, Norway

Oslo Area, Norway

Undertook numerous temporary roles including Corporate receptionist, guest host, procurement, facility post office, conference and meeting room administrator

London, England Metropolitan Area

Oslo Area, Norway

● Professionally served customers and provided expert advice on products ● Managed payment systems, taking cash and card payments and issued returns and refunds ● Dealt with all customer enquiries and complaints in a calm and timely manner● Monitored the company’s stock management system to log, check, locate and move stock ● Ensured that all areas were clean and tidy whilst executing the businesses Health and Safety policies

Oslo Area, Norway

● Acted as first point of contact for all telephone, email and mail correspondence; ensured that any urgent matters arose were forwarded to appropriate persons for response● Prepared packages for shipment, liaise with a variety of couriers● Managed office efficiency by planning and implementing office systems● Received and routed business correspondence to correct departments and staff members.● Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Sandvika, Norway

● Acted as the first point of contact for patients, medical staff and visitors in person or on the phone; controlled large volume of customer calls and dealt with enquiries effectively and efficiently● Provided accurate information in-person and via phone/email● Received, sorted and distributed daily mail/deliveries● Promoted compliance by following strict guidelines at all times to protect patient privacy● Scheduled, rescheduled and handled cancelled appointments for patients using desktop calendar software HSpro journal system

Asker, Norway

● Full accountability for the management, co-ordination and administration of the meeting room● Liaised with customers to find out their exact requirements● Coordinated suppliers, handled queries and troubleshoot on the day of the event to ensure that all runs smoothly ● Promoted an environment of excellent customer service to create an unforgettable customer experience

Paris Area, France

Blanche in "Seven and Me" Season 2 on Netflix

Greater Los Angeles Area

● Received and executed quality assurance standards whilst maintaining high standard of quality control, hygiene ● Organised tables and work area to ensure all Health and Safety regulations were met● Liaised with customers to schedule restaurant reservations and identified special guest’s dietary needs and any special requests● Demonstrated outstanding company knowledge and upselling other services and goods● Coordinated and supported team members to ensure all shifts ran smoothly

Silver Lake, California

● Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction

New York, Boston

Titania and Hyppolita in Walden Shake's "A Midsummer Night's Dream" July 24, 25, 26 in NARA park, MA - and July 29th in Central Park, NY.

Cambridge, Massachusetts

● Welcomed patrons and provided information about current and future events at facility● Directed ticket holders to seats and facility locations

Greater New York City Area

Actor in ART's production of "The Light Princess"

Holmen, Akershus, Norway

● Enhanced customer journey by providing guests with a welcome stay, check in- and out ● Maintained financial accuracy by collecting deposits, fees and payments● Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours

Greater Los Angeles Area

Greeting and seating guests, making patrons feel welcome and appreciated, answering phone calls and responding to inquiries or transferring calls, informing patrons of the restaurant specialties and features, and handling any request or question they may have.

Tasks: Administrative work, handled student inquiries, organized film festival submissions, promotions, ran errands, and successfully performed ad calls.

Asker, Norway

● Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers● Cashed up at the beginning and end of every shift; followed opening and closing procedures● Accountable for the training and direct management of personnel, maximised productivity through ongoing performance monitoring and review● Regularly analysed workload and team productivity to plan resources to ensure efficient departmental delivery● Developed customer strategies that targeted customer segments to drive acquisition and retention

Master Of Fine Arts (Mfa)

Bachelor Of Arts (B.A.), Theatre, Magna Cum Laude

Activities and Societies: Musical Theatre Experiementals, USC Dean's list, Golden Key International Honour Society

Certificate, Contemporary Drama, Certificate

Activities and Societies: Summer course