Ingrid Wilbrink Email & Phone Number

Ham, Vlaanderen, België

Distribution Manager @ ELC Nike

Heerlen, Limburg, Nederland

Born

As an Operations Manager I am responsible for directing the daily activities of the multi-client warehouse and the shipping and receiving departments, including labor scheduling, supervision and the proper utilization of space, equipment and manpower. Key responsibilities include: Staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, quality, budgeting and integration with customer service. Together with my team we ensure that service… Show more As an Operations Manager I am responsible for directing the daily activities of the multi-client warehouse and the shipping and receiving departments, including labor scheduling, supervision and the proper utilization of space, equipment and manpower. Key responsibilities include: Staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, quality, budgeting and integration with customer service. Together with my team we ensure that service to the customer is in line and exceeds key performance indicators. Furthermore we continuously monitor our processes for improvements.And best of all, I look for the plus in every employee, put them in their strengths and make them feel valuable for the company. Show less

Heerlen

I provide Lean Leadership and direction to the VAS department of Medtronic within the Distribution Center of Heerlen.As a supervisor I am in charge of the development of my team members:• Hold responsibility of the well-being and career path of the operators• Secure day-to-day output according to our agreements made with our stakeholders• Strong focus on people to match our people’s potential with our organizational needs• Support our Continuous Improvement culture by… Show more I provide Lean Leadership and direction to the VAS department of Medtronic within the Distribution Center of Heerlen.As a supervisor I am in charge of the development of my team members:• Hold responsibility of the well-being and career path of the operators• Secure day-to-day output according to our agreements made with our stakeholders• Strong focus on people to match our people’s potential with our organizational needs• Support our Continuous Improvement culture by enabling an everybody, every day mindset for our operators• Understand the company’s vision and drive initiatives to further deploy this in our departmentOur current Value Added Services and DC Support Operations teams consist of 156 operators and 2 supervisors who, every day, drive excellent execution to meet our premium quality standards and put our patients first in everything we do. Show less

Heerlen

Verantwoordelijk voor een optimale procesvoering binnen de afdeling Klantenservice. Regie voeren en ondersteunen van de processen met het doel deze te beheersen. Zorgdragen voor kwalitatief goede afhandeling van alle klantcontacten. Toezien op realiseren van werkzaamheden binnen het team, deze coördineren en input leveren voor ontwikkeling en uitvoering van tactisch en operationeel beleid. Leidinggeven aan team van 19 klantadviseurs en rapporteren aan afdelingsmanager.

Heerlen

Besturen van de callflow om service level te waarborgen. HRM cyclus doorlopen met adviseurs. Zeer intensief ziekteverzuimbeleid. Afhandeling van complexe inhoudelijke klantvragen. Pro actief bijdragen leveren om procedures en processen efficiënter te laten verlopen. Ad hoc trainingen verzorgd bij implementatie nieuwe projecten. Intensieve coaching dmv training-on-the-job en microtraining.

Maastricht En Omgeving, Nederland

Sturen en coachen van een team van 15 sales adviseurs op het behalen van targets. Ondersteunen en opvolgen van marketing campagnes, stimuleren van klantloyaliteit en klantbehoud. Bewaken van uitvoering en kwaliteit van de operationele processen.

Greater Los Angeles En Omgeving, Verenigde Staten

Leveren van artistieke en kwalitatief hoogwaardige foto's ter ondersteuning van de verkoop van producten en seminars.

Psychologie

Psychologie

Houtbewerking

Houtbewerking

Film En Televisie (Film And Television)

Fotografie

Uitvoeren van foto opdrachten. Theorie omzetten in praktijk. Studiowerk. Stage bij fotografen.

Propedeuse, Engelse Taal- En Letterkunde

Engelse Taal en Letterkunde

Japanse Taal En Cultuur / Japans

Japanse Taal en Letterkunde

Education record