Inna Konstant Email & Phone Number

Deerfield, Illinois, United States

• Analyzed and identified missing insurance information for members• Performed patient/claimant information verification, the insurance network, researched all information to determine coverage level, authorization requirements • Investigated benefits related to member’s financial responsibility such as co-pays, co-insurance, out-of-pocket costs, and deductible• Updated records with complete patient and insurance information• Maintained confidentiality of patient data and… Show more • Analyzed and identified missing insurance information for members• Performed patient/claimant information verification, the insurance network, researched all information to determine coverage level, authorization requirements • Investigated benefits related to member’s financial responsibility such as co-pays, co-insurance, out-of-pocket costs, and deductible• Updated records with complete patient and insurance information• Maintained confidentiality of patient data and medical records in compliance with HIPAA regulations• Communicated in-person and remotely using conferencing and virtual tools • Delivered and exceeded challenging work goals and metrics resulting in increased revenue and customer satisfaction• Assisted and cross-trained members across departments per business needs during critical times helping drive company operational profitability Show less

Tinley Park, Illinois, United States

• Contacted insurance via website, email, and telephone to resolve outstanding accounts• Analyzed and resolved complex insurance denials• Appealed and/or resubmitted unresolved invoices to insurance• Researched and responded to insurance correspondence• Updated registration information, posted denial codes and adjustments per management systems• Researched coverage for Customer Service calls

Vernon Hills, Illinois, United States

• Interpretation and application of written medical diagnosis and corresponding CPT, ICD-9, and HCPCS codes• Preparation and management of medical records• Provide technical guidance to office management to proactively adapt to health information records, involving new procedures, guidelines, and software• Predominant use of electronic billing system and proficiency in the use of paper claims when required• Medical records review, appeal• Medical collection… Show more • Interpretation and application of written medical diagnosis and corresponding CPT, ICD-9, and HCPCS codes• Preparation and management of medical records• Provide technical guidance to office management to proactively adapt to health information records, involving new procedures, guidelines, and software• Predominant use of electronic billing system and proficiency in the use of paper claims when required• Medical records review, appeal• Medical collection (patient/insurance)/reimbursement• Extraction of vital clinical information from various sources and application to generation of financial reports for doctor review, for example, new at-home sleep study billing Show less

Wheeling, Illinois, United States

• Interpretation and application of written medical diagnosis and corresponding CPT, ICD-9, and HCPCS codes• Managed daily operations of the billing department including insurance reimbursement and collection• Provided guidelines and standards of operating procedure (SOPs) to the billing staff• Managed personal injury/workers’ compensation billing• Retrieved and analyzed patient records and documentation

Gurnee, Illinois, United States

• Prepared patients for vital signs, chief complaints, surgery/test, sterilized surgical instruments• Triaged patients and clinical tasks• Scheduled patients for future doctors’ visits and maintained the record management system

Arlington Heights, Illinois, United States

• Managed daily operations of the office and associates by providing the guidance and leadership necessary to assist the practice in achieving practice profitability and excellence in patient care• Coordinated between lab/doctor/patient accounts• Scheduled patients and maintained the internal record management system• Oversaw doctor-patient account• Performed Laboratory Tests• Eligibility verification/correlation for insurance claims

Associate Of Applied Science, Health Information/Medical Records Technology/Technician

National Certified Medical Assistant (Ncma), National Certified Ecg/Phlebotomist (Ncept), Medical Office Assistant/Specialist

Bachelor Of Business Administration, Accounting