Inna Ferido, Rpm Email & Phone Number

Philippines

For both clients and employees in the onboarding phase, I was the main POC for them and across all departments involved. I gathered the full scope of projects, roadmap the sourcing, training, and production and worked hand-in-hand with Customer Success Managers to whom I endorse the accounts to once I transition them to training and operations. Responsibilities include but not limited to:- Facilitate onboarding calls with clients to gather up all necessary information about their needs and expectations- Conduct internal final interview of applicants, profile them to appropriate accounts, and present them to clients- Create and develop material for onboarding - Composing and managing the company's newsletter- Ensure that all departments involved during onboarding are regularly updated and notified of the onboarding status of applicants and clients alike

Bgc, Philippines

As Helpware's TA Manager, I manage and oversee the whole recruitment process of all candidates in the Philippines site from sourcing applicants up until their signing and onboarding for an employment contract with the company.Responsibilities include but not limited:- Sourcing quality applicants via referrals, social media, job advertisement websites, and walk-ins- Conducting initial interviews- Endorsing successful initial interviews to the Customer Success Manager for a second interview- Working with the Customer Success Manager on scheduling candidates for a client interview- Filtering and assuring the quality of candidates presented according to skills and qualities needed for the positions- Setting up and coordinating successful candidates' job offer, start date, and requirements needed- Orienting signed up candidates on their first day about benefits, payroll, house rules, training, credentials, etc.- Other relevant administrative tasks such as distributing employee materials and assisting with setting up credentials, etc.As Purchasing Manager, I track and handle the Philippines site's expenses as well as purchasing any items/materials/supplies needed.Responsibilities include:- Keeping track of and reporting monthly expenses of Helpware Philippines to Brainware's (mother company) Purchasing Manager.- Securing company's monthly budget and assuring that office supplies are consistently replenished- Manages the proposal and request of company activities' budget such as team buildings, employee gathering, etc.- Proposing and purchasing any other items/materials deemed needed for company prductivity

Bonifacio Global City, Philippines

Worked for and with an HR events company client of Helpware's as an Event Organizer. Along with three other Event Organizers in the Philippine site and the Vice President of Events, we managed a bulk of the pre-event operations. Responsibilities include but not necessarily limited to:- Setting up and attending meetings with clients, sponsors, suppliers, and speakers.- Brainstorming and purchasing collateral items and event supplies from third party vendors.- Plan, manage, and coordinate the travels and accommodation of clients, speakers, and the management team alike. - Come across professionally to both potential and present clients.- Collect information and materials from clients, sponsors, and speakers.- Assist with tracking event expenses.- Assist with managing and coordinating event agendas to management team, clients, and speakers.- Managing and confirming schedule of management team, clients, and speakers.- Work alongside with the sales and marketing team for further customer service and event exposure

Bonifacio Global City, Philippines

This level 2 financial executive status included the same responsibilities as with the position prior to it but only with higher and more complex targets in bigger branches of Metrobank.

Bonifacio Global City, Philippines

Handled Metrobank branches and added to their cross-selling case counts by offering financial advice with regards to investments and insurance policies to both internal and external clients. Also managed after-sales and customer service concerns for both past, present, and potential clients alike.

Makati, Philippines

Assisted with overall event operations and executions. Assured company's events proper documentation and marketing on different social media platforms.

Bonifacio Global City, Philippines

Handled team building events' operations and execution as well as social media material for company marketing.

Muntinlupa City, Philippines

Laguna, Philippines

Master Of Arts - Ma, Clinical Psychology

Bachelor Of Science (B.S.), Psychology