Jerome Castro Email & Phone Number

Palo Alto, California, United States

Responsible for developing and implementing effective content strategies for clients in various industries. Involves overseeing human-assisted AI content generation through the company's Composer AI platform, managing client accounts, and ensuring the timely delivery and publication of high-quality content.Client Management: Build and maintain strong relationships with clients, understanding their goals and expectations to provide tailored content strategies and solutions.Content Strategy Development: Collaborate with clients and internal teams to create comprehensive content strategies that align with business objectives and target audiences.AI-Assisted Content Generation: Oversee the creation and delivery of content using human-assisted AI tools, ensuring high standards of accuracy, relevance, and engagement.Content Planning and Publishing: Develop and manage content calendars and schedules for clients, ensuring the timely publication of content across various platforms.Editing and Updating Content: Review, edit, and update existing content to maintain quality, relevance, and consistency with the client's brand voice and objectives.Performance Analysis: Monitor content performance metrics and provide actionable insights to clients to optimize their content strategy.Client Meetings and Presentations: Conduct regular meetings with clients to discuss content strategies, performance reports, and recommendations for improvements.Industry Trends and Best Practices: Stay current with industry trends and best practices in content marketing and AI technologies to enhance content strategies and offerings.Reporting: Prepare and present regular reports on content performance and client satisfaction.

Palo Alto, California, United States

Manages content creation process for the client, from content strategy, outlining, and article delivery. Meets with clients in a secondary role to the Client Success Manager to discuss content strategy and directions as needed. Perform competitor research to ensure content relevancy. Perform SEO research to find crucial content marketing opportunities. Generate content strategy in conjunction with CSM. Optimize content according to client specifications, in conjunction with SEO strategy discussed, including addition of images/videos, meta descriptions, internal and external links, and other SEO-related improvements.Publish content according to client specifications and in conjunction with their content calendar. Manage client content database, together with records of all published content. Perform quality assurance for video podcast content. Generate AI content for clients as needed, ensuring high-quality, custom-edited content that provides value towards client’s content goals.Handled clients in various industries, including banking, payment processing, SaaS, tech, real estate, construction, trading and law. Supported up to two CSMs full-time, including the Client Success Director.

Philippines

Tasked with the exciting responsibility of staying up-to-date with the latest developments, trends, and controversies within the gaming industry. Duties involve researching and reporting on breaking news, analyzing new game releases, providing insights into gaming culture and crafting engaging articles that inform and entertain gaming enthusiasts. Wrote a minimum of 5000 words a day, screened for superior content quality.

Estonia

Research, write, and edit engaging web content for various brands across multiple industries, with a focus on tourism in Panama and Slovenia, electric vehicles, food, and male culture.Develop compelling and SEO-friendly content that drives traffic and engagement on company websites and social media platforms.Conduct thorough research on assigned topics to ensure accuracy and relevance of content.Stay up-to-date with industry trends and news to produce timely and informative articles, blog posts, and other web content.Optimize content for search engines by incorporating relevant keywords and metadata.Create and manage content calendars to ensure timely delivery of content across various platforms.Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines.Stay informed about emerging technologies, trends, and best practices in web content writing and digital marketing.

Brisbane, Australia

Apply Search Engine Optimization (SEO) and Digital Marketing techniques to client pages to improve Search Engine Results Page (SERP) rankingsOptimize content for maximum readability and searchability while keeping the pages it for human audience readership and consumptionSuggest tripwire methods to retain organic visits, improve conversions and lead customers to a saleCreate articles, content and blog posts that give the clients, if applied correctly, an unfair advantage over their other competitors onlineAudit client sites for bug testing, optimization, sales funnel and UX flow.Write site meta data and apply branding techniques to client meta descriptionsAssist in rank improvement efforts by finding site errors and forwarding to web developers/designers any issues that must be resolvedDisavow toxic backlinks for clients and forward to Google to prevent indexing.Create notes, training materials and manuals in condensed forms that can help other employees understand material faster, better and quicker.

Philippines

• Write engaging, human-friendly, high quality SEO optimized content regarding various topics, news, fields and niche• Share content, discuss content strategy with site owners and cater to the message they expect to go out• Ensure that content is human-friendly, sharable and can generate organic views through either social media or word of mouth• Ensure that articles are properly sourced, verifiable and factual.• As virtual assistant, fill forms, create documentations and manage required tasks by employer

Queensland, Australia

Perform Content Creation according to customer requirementsPerform Search Engine Optimisation to maximise page visibilityEmail Marketing through MailChimpImproved Average Time on Page from 2:02 mins to 4:03 mins

Abu Dhabi Emirate, United Arab Emirates

Part of onsite team for former subsidiary brand, Computer Direct Access. Conducted diagnostics, troubleshooting, and repair of both Apple and Dell systems as a Systems Engineer at an Apple Authorized Service Provider.Demonstrated expertise in servicing and maintaining Apple products, including MacBooks, iMacs, iPhones, and iPads.Applied in-depth knowledge of Apple and Dell hardware and software systems to address technical issues.Held the role of an Apple Certified Support Professional, showcasing proficiency in providing technical support for a wide range of Apple devices and software applications.Functioned as an Apple Certified Technical Coordinator, responsible for managing and maintaining Apple systems within the service provider environment.Collaborated with clients to understand their technical concerns, provided clear explanations of issues, and offered effective solutions in alignment with Apple and Dell best practices.Ensured compliance with Apple service and quality standards.Conducted system upgrades, installations, and software updates, keeping abreast of the latest technological advancements in Apple and Dell products.Worked closely with technical teams to troubleshoot complex issues and provided valuable insights into the improvement of service delivery.Maintained accurate records of service activities, documenting repairs, replacements, and system configurations for future reference.Participated in ongoing training and certification programs to stay updated on the latest Apple and Dell technologiesEnsured a seamless and positive customer experience by providing clear communication, technical expertise, and timely resolution of issues related to Apple and Dell systems.