- Conducting a Job Find Club (help with resume, cover letters, job platforms, etc.)- Offer patient and compassionate support to participants who may be unfamiliar or uncomfortable with technology.- Assist participants in identifying and resolving technical problems with their devices, including computers, smartphones, tablets, and other gadgets.- Break down complex technology concepts into simpler terms that participants can understand, such as explaining how to navigate operating systems, use software applications, or connect to the internet.- Set Up Devices and Software- Provide Guidance on Internet Safety- Provide Ongoing Support and Follow-Up- Organize sessions at different facilities- Creating Guide Books to support learning

- Proactively source, screen, and assess potential candidates through a variety of channels, including online job boards, social media, industry events, and referrals.- Conduct thorough and insightful interviews to evaluate candidates' technical skills, cultural fit, andalignment with the company's vision and values.- Develop compelling job descriptions and recruitment materials that showcase the company's mission,projects, and opportunities in the gaming space.- Implement and manage applicant tracking systems to streamline the recruitment process, track candidate progress, and maintain accurate records.

- Recruiting and hiring new employees- Managing employee benefits and compensation- Developing and implementing company policies and procedures - Providing guidance and support to employees on HR-related matters

- Consulting guests with internet packages- Resolving issues with Apple devices- Resolving issues related to internet connection onboard- Sending reports - Selling Apple devices

- Greeted and directed customers- Provided accurate information (e.g. product features, pricing and after-sales services)- Answered customers’ questions about specific products/services- Conducted price and feature comparisons to facilitate purchasing- Cross-sell products- Ensured racks were fully stocked- Managed returns of merchandise- Coordinated with the Retail Sales Representatives team to provide excellent customer service

- Respond to customer queries in a timely and accurate way, via phone, email or chat- Identify customer needs and help customers use specific features- Update our internal databases with information about technical issues and useful discussions with customers- Share feature requests and effective workarounds with team members

- Greeted customers- Helped customers find items in the store- Checked for stock at other branches or ordered requested stock for customers- Provided customers with information about items- Kept track of inventory- Got delivery for the store- Prepared the shop for the Sales events

- Handled inquiries and requests from customers and address their needs- Stayed on top of accounts, making sure they received services that are within their budget and meet their needs- Met regularly with other team members to discuss progress and find new ways to improve business- Generated progress reports for clients and senior leaders within the organizationIdentify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly