Project Manager | Autodesk Education
CurrentAs a Project Manager for Autodesk Education Experiences (AEX), I ensure that education customers have easy access to Autodesk products and services worldwide.
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Taylor Inouye is listed as Project Manager | Autodesk Education at Autodesk, a with 12846 employees, based in Sacramento, California, United States. AeroLeads shows a work email signal at autodesk.com and a matched LinkedIn profile for Taylor Inouye.
Taylor Inouye previously worked as eCommerce Product Launch Specialist at Autodesk and Customer Loyalty Specialist at Autodesk. Taylor Inouye studied at University Of California, Davis.
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An innovative, dynamic, methodical Product Manager, I leverage my years of comprehensive experience in delivering positive results in eCommerce, operations management, time management, scheduling, strategic alliances, and project management. I offer unmatched strengths in customer service.Complex situations in fast-paced environments are my specialty as my solutions-driven approach has garnered me a reputation of being a capable leader and decision-maker. To achieve this, I utilize my extensive experience as business professional coupled with the network I have built which results in business partnerships with a foundation of trust and teamwork. My calculated approach in problem-solving has resulted in consistent business growth and development.In my position as Product Launch Specialist, I have applied the following:· Launched 12+ products over the last 18 months to the eStore in 40+ countries, expanding overall brand recognition.· Implemented and drove 14k+ price updates for various products for 40+ locales, supporting 27 different currencies.· Recouped $1M+ per quarter with a team of 3 as part of a campaign to reduce churn, minimizing overall costs.I am an evolving Project Manager with the skills and foresight to prepare for any high-pressure situation. I believe this is achieved through extensive research and collaboration with industry leaders built on the foundation of transparency, product knowledge, and teamwork resulting in optimum efficiency for the organization.It is my mission to create business partnerships with elite decision-makers to elevate the company's goals. If you need a professional capable of doing such, then we should connect! You may reach me via tginouye@hotmail.com.Expertise: Operations Management, Product Management, Product Development, Product Strategy, Customer Service
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San Francisco Bay Area
As a Project Manager for Autodesk Education Experiences (AEX), I ensure that education customers have easy access to Autodesk products and services worldwide.
San Francisco Bay Area
As an eCommerce Systems & Delivery Associate, I oversee price updates for Autodesk eStore worldwide, including sales portals, and manage 14k+ price updates for various products for 40+ locales, supporting 27 different currencies. I launched products over the last 18 months to the eStore in 40+ countries, expanding overall brand recognition, and created a system that audits pricing changes, saving 40+ man-hours a week, minimizing cost and personnel.
San Rafael, California
Being a Customer Loyalty Representative, I provided support in retaining customers through direct and indirect contact. I spearheaded customer retention strategies to increase loyalty and keep business, maintaining the flow of business. In addition, I recouped $1M+ per quarter with a team of 3 as part of a campaign to reduce churn, minimize overall costs, analyze customer feedback, negotiate with customers, and compile regular reports for sales managers.
San Rafael, California
As an eStore Representative, I assisted customers with purchases through the online store via chat, CRM cases, and incoming live calls. I mobilized and provided basic account and technical support, ensured 100% complete customer satisfaction, and resolved product or service problems by clarifying the customer’s complaint and providing only the best solutions. I also achieved a perfect CSAT (Customer Satisfaction Rating) with the eStore team due to superior customer service.
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Taylor Inouye works for Autodesk.
Taylor Inouye is listed as Project Manager | Autodesk Education at Autodesk.
AeroLeads has found 1 work email signal at @autodesk.com for Taylor Inouye at Autodesk.
Taylor Inouye is based in Sacramento, California, United States while working with Autodesk.
Taylor Inouye has worked for Autodesk.
Taylor Inouye's colleagues at Autodesk include Parinaz Entezarian, Milton Chi, Rachel S., Sercan Posacı, and Robert Giaquinto.
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Taylor Inouye studied at University Of California, Davis.
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