Dynamic and Analytical professional with extensive experience in quality control, process implementation and procedural development in Sales, Customer Service, Retention and Technical SupportSuccessful in heading and collaborating with campaigns focused on telemarketing, market penetration and content quality improvementKey person in dealing with high stake negotiations with Mid Market and Large MarketMultidimensional experience in administrative tasks involving inventory, online commerce account management, order and invoice processing and, sales/demand forecastingIn-depth knowledge in business management in relation to P&L, churn, client-to-operations SLA and, department and employee KPI settingHands-on experience in talent acquisition, legal human resource processes improvement, employment documentation handling and fulfillment, employee engagement and employee-to-employer relationship buildingWell-rounded experience in Conventions, Expos and in-company events, with the aim of promoting the brand of the company Reputable Leader with success on campaign growth, employee retention and, training and developmentVast experience and extreme versatility in handling different natures of businesses including but not limited to industries in BPO, Telecommunications, Software Sales, Digital Marketing, Finance, Virtual Assistance, Content Creation, Technical Recruitment, Medical and E commerce