Dana Roberson Email & Phone Number

Austin, Texas

Responsibilities include: * Providing information to potential members on the benefits of membership * Processing membership applications * Collecting membership dues * Brainstorming new and innovative ways to acquire additional memberships.

Austin, Tx

Assisted job seekers in obtaining work with companies currently recruiting thru www.WorkinTexas.com (WIT). Interviewed clients, and used assessment tools, to evaluate education, experience, skills and interests relaiting to employment. Aided applicants in developing quality WIT applications, writing resumes, cover letters and using social media to obtain employment. Supplied technical assistance for using WIT and developed practical solutions for job search. Provided employment counseling to applicants presenting unusual placement and/or job adjustment challenges. Referred applicants to suitable employment found in the WIT system or my network.

Austin, Texas (telecommute to Houston)Recruit Global 2000 companies for participation in APQC’s Open Standards Benchmarking Collaborative research initiatives. These initiatives are funded by IBM with marketing collaboration offered by other non-profit partners (PDMA, Workforce Solutions, etc…). Benchmarks were available for Human Resources, Information Technology, Financial Management, Supply Chain, Innovation and Product Development. Provide the company’s management with assistance and guidance as they work thru the process of benchmarking their departments. This benchmarking research offers companies a process for assessing their department’s product and service development life cycles by comparing these processes and their costs to those of other corporations in their industry segment.

Austin, TX and Houston, TX – 2/2005 to 11/2006• Provided my recruiting skills to technology venture-backed start-ups.• Extensive counseling of management team regarding what is and is not acceptable in the interview process.• Acted as HR customer service liaison for all candidates, employees and managers.

Worldwide Training Manager, Smyrna, Georgia – 2/2004 – 1/2005Developed, planned and executed worldwide marketing initiatives for zSeries IBM call center software sales personnel. These events provided leads for Field and Tele Sales Representatives making it possible for them to achieve their annual quota performance.Software Sales Specialist, Austin, Texas – 8/2002 – 1/2004Removed competitive software vendor’s products from IBM mainframe hardware customers and replaced with IBM software. Displaced competitor’s software at Wal-Mart, Exxon/Mobile and SBC.Software Compliance Manager, Austin Texas – 1/2002- 7/2002 Member of unit formed to initiate software compliance. Responsible for educating management regarding software compliance in their accounts; once engaged worked with team until compliance was achieved. Senior WebSphere Software Brand Specialist, Dallas, Texas – 6/1999 – 12/2001Call Center WebSphere Brand Specialist; provided technical and sales assistance to the Software Account Managers. Coached Account Managers on delivering IBM's vision and assisted in closing business. Achieved 100% Club recognition in 1999, 2000, 2001 and the Branch Unit Executive Award for 2000.

• Recruited and trained staff for sales and marketing departments.• Initiated and implement all office procedures for the departments and continued to develop changes improving these processes. • Developed mentoring program for new salesmen.• Developed employee orientation program and trained sales employees on CRM application.

Administrative Operations Manager• Recruited and trained initial Inside Sales staff for DAZEL. • Developed mentoring program for new employees.• Developed and taught CRM application training to the sales staff

LBMS, Inc., Houston, Texas (acquired by Computer Associates) – 1/1994 to 10/1994 Administrative Operations Manager• Recruited, trained and initialized inside sales at the company.• Managed trade show participation. Designed and managed booth construction.• Initiated the LBMS Corporate Partners Program.

BMC Software, Inc., Sugar Land, TX - 4/1980 – 7/1993Senior Software Sales Representative - 12/1986 – 7/1993Sold mainframe software to companies in the western region; achieved four "One Hundred Percent Clubs". Established long term alliances with customers resulting in 75% of accounts continuing to purchase additional software as their enterprise expanded.Administrative Operations Manager - 3/1983 – 11/1986• Developed mentoring program for new employees.• Recruited sales, R&D, marketing and administrative staff.• Developed six month course to all sales personnel. Placement Counselor for Permanent/Contract Services Placement Division – 4/1980 – 2/1983Responsibilities: Develop clientele and obtain job orders; placement of individuals in appropriate positions suitable for their talents. Achievements: Trained in EEOC compliance. Great financial success was achieved in career change.

ARAMCO Services Company, Houston, TX – 2/1977 to 3/1980Recruiting Manager – 8/1979 to 3/1980:• Recruited Systems Programmers, Data Base Administrators and Network Administrators for Saudi Arabia’s IT Department.• Honored for recruiting sixty-five technical professionals for positions in Dhahran during the Iranian Hostage Invasion.Global IT Training Manager – 2/1977 – 8/1979:• Initiated worldwide training function for IT. • Responsible for selection of vendors, acquisition of courseware and execution of contracts. • Managed schedules and implementation of courseware in USA, The Hague and Dhahran.

Houston, Texas, United States

Worked on the LL&E vs Texaco lawsuit application. Development and implementation of this application. Rolled out application to the oil fields of Louisiana and the off shore platforms.

Dallas, Texas, United States

Maintained and rolled out new payroll application nationwide.

Coco Beach, Fl

Pan-Am Airlines was a contractor for NASA at the Cape.Programmer assigned to development of the Inventory Control Application for NASA aircraft parts.

San Antonio, Texas Metropolitan Area

Responsible for C5A Inventory Control Application. Programmed in COBOL for IBM 360/40.