At Inspired Consulting Solutions, we specialize in assisting Technology and Business Operations leaders in implementing critical change initiatives, with a specific focus on the people side of change. Our mission is to partner with you to drive meaningful, lasting transformation within your organization.

-Managed a four-member team to champion and scale the enterprise-wide Workfront platform as one of the NexGen initiatives to reinvent marketing, collaborated with creative teams to drive email marketing, SMS, videos, events, and advertising-Managed the ~$1M Workfront vendor contract for ~1,200 paid licensees and 4,000 review/approval licenses -Served as a development advisor for five associates in a two-year management rotation program, providing mentoring and coaching from “Day One” of their participation to support top-talent recruitment and retention -Facilitated campus and corporate onboarding programs, to orient and welcomed 500+ new hires from three corporate classes and ~400 new campus employees in 2022 aloneWorkfront Scope & Implementation -Defined vision, strategy, and roadmap to scale the Workfront platform-Devised a governance structure of roles and responsibilities for enterprise and line of business (LOB) teams-Developed governance, auditability, and metrics processes for other LOB partners to support sustainable management of their intent pipelines-Established scalable, enterprise-wide access to work management and automation capabilities-Partnered with internal customer to enable data streaming from Workfront to the enterprise data warehouse, making it available for analytics, reporting, and governance use cases-Built security, collaboration, and prioritization models to automate work management-Integrated governance processes, including cyber and ISO, with Google Suite, Google Drive, and ServiceNow-Achieved MVP milestones and objectives in five months, which included discovery, design, configuration, and new-user training for four marketing teams, none of which had extensive prior Workfront experience; eight additional teams have since been onboarded-Reported to a senior director, maintained regular skip-level interaction with the vice president, and collaborated with senior leadership across the organization.

As the Senior Manager for Enterprise Email Governance, I partner with stakeholders across Capital One to assess and provide oversight of email best practice through the enterprise email governance framework. Specific activities include:-Led strategic risk alignment across enterprise email risk categories.-Led the development of strategies to improve email risk reporting and analysis using data and technology.-Enhanced reporting tools, including risk reporting mechanisms and key risk indicators.-Applied strategic thinking to ensure well managed programs and continuous improvement.-Collaborated across multiple stakeholders to identify risk at all levels of the organization.-Led email governance initiatives in line with enterprise risk mitigation practices consistent with the risk appetite.