❑ Demand & Pipeline Shaping❑ IT Communications & PR❑ Demand Management (CAPEX & OPEX) ❑ Portfolio Management❑ Change Management❑ Create Strategic Roadmaps❑ IT/ Business Strategy Alignment❑ Drive Business Value❑ Innovation❑ Main point of contact from IT to Automotive & FMCG lines of Business within AZAQ portfolio❑ Stimulate, surface, and shape IT demand from business-partner stakeholders, and identify, prioritize, and rationalize demand for business partner alignment. ❑ Understand the processes, plans, objectives, drivers, and issues related to the business area together with appropriate external policies and regulations. ❑ Elaborate business cases and define the realization of business-partner value. ❑ Manage business-partner compliments and complaints to enable continuous improvement.❑ Proactively advise on technology options and innovation for the business area function.

Conduct daily scrum sessions with IT demand fulfilment team Create and manage the IT Demand Tracker depicting timelines , ageing and status of each demand Update Demands in JIRA Platform on task assignment from IT PMOSupervise demand planning team in demand management activities.Oversee daily activities of team and provide guidance as needed.Identify demand forecast risks and develop effective mitigation plans.Develop demand plan based on business trends and demand patterns.Analyze and troubleshoot demand related issues in a timely and accurate manner.Develop routine and ad-hoc demand related reports for management.Schedule forecast review meetings with management on regular basis.Maintain demand planning processes to improve forecast accuracy.Work with team to plan, coordinate and execute demand planning activities.

Develop & Execute Communication Plans to all the stakeholders In collaboration with the strategy team, apply behavioural tools to assess the impact of change on the organisation, using assessments of organisational culture, performance and readiness of changeDefine activities to support change and transition initiativesDevelop and deploy user adoption/ training programs to support the implementation in a phasewise mannerWorked closely with product managers to develop user guides and training materials for the segmented staffParticipate in the feedback sessions for the on-going development of change management functionIdentify resistance and performance gaps, work to develop and implement corrective actionsWeekly Project Status Reporting and highlight program and change risksResource On boarding Activities and working on developing one team cultureCreate Pending task Trend Report to track the performance and speedup the completion

Manage and take ownership of formal RFP processes – conduct compliance check against the client’s formal request and perform quality checks on responses developed. Demonstrate experience in bid planning and management – programme managing and aligning pursuit activities to help ensure timely and quality delivery following war room approach Demonstrate ability to organize and lead project team communications, including team meetings and calls, touch points and action item follow-up. Track progress and ensure that contributors to the proposal development process have a clear understanding of their individual roles and of the materials required within given timeframes. Review completed proposal sections to ensure requirements are adequately addressed. Collaborate and engage with the brand and design team and be aware and supportive of the design and production process form perspective presentation and aesthetics Demonstrate success in preparing teams for client meetings, leading the development of presentation materials and synthesizing important issues. Support pursuit research and knowledge management and help ensure knowledge is distilled and leveraged for other opportunities.

Functional consultant and Medical Insurance specialist

Requirement gathering and elicitation, work with Architects and team to come up with project outcome and drive expected business outcomes .Project Co-ordinatorDevelop BRD (Business Requirement Document) and FRS (Functional Requirement Specifications).Liaise with business users, Architect and team, coordinate activities and handhold BA activities till project closure. Develop business case and impact analysis. Participate in developing test cases development for UAT (User Acceptance Testing) and BAT (Business Acceptance Testing)

· IT Support to Business Team as SME (Insurance Domain).· FirstApex Life and General Suite Support to Business on Issue resolution and system stability with proper analysis and testing.· Train Testers and Sales AssistantsProvide support/input during design and testing phase· Help review and create various testing artifacts including test approaches, test cases/scenarios etc· Involved in functional testing· Involved in change management· Involved in Defect management· Coordinating with vendor’s core IT teams· Resolving requirement and domain related queries· Ability to prepare insurance process documents.Ongoing Projects as Project Manager:- BizTalk 2010 Integration to 2013 version across Individual and Corporate Clients- Medical Automated process via Biztalk eliminating current excel based process- Sharepoint Upgradation from 2010 to Office 365- Online WebServices (straight thorugh process) via BRE tool

Lead Business Analyst handling data migration project in phases.

Business Analysis:Conducting GAP/ AS-IS analysis as well as completing document analysis, requirements workshops, etc.Mapping business requirements for process enhancements & translating them into functional specifications.Assisting internal business partners and technical teams to define and refine business strategy and supporting operational processes.Analyzing customer requirements and developing strategic plans for business growth for client as well as liaising with clients to sustain business relationships with the clients.Project Execution:Conceptualizing project execution plans after discussion with clients, gathering requirement and preparing Functional Requirement and Specifications and System Requirement Specifications.Documenting the product's vision & projects’ scope and maintaining coordination with stakeholders, user classes and leaders to ensure comprehensive requirements capture.Authoring requirements specifications according to standard templates & tools, using natural language simply, clearly, unambiguously, and concisely.Ensuring work products derived from requirements specifications are interpreted correctly. Liaising with technical team to resolve issues and ensuring conformance.Managing requirements traceability information and tracking requirements status throughout the project.Systems Development and Support:Analyzing business and user requirements, dividing them in to functional requirements and quality, specified in an appropriate level of detail suitable for use by other functions.Creating use cases and translating these to a functional specifications document.Assisting in creating test cases and executing these/working with development team to resolve bugs/issues.Giving relevant information to the end users on product availability, features and users’ manual as well as supporting the contact point for resolving system / functional issues related to the new system.