Laura Harper Email & Phone Number

Knoxville, Tennessee, United States

United States

Cape Coral

A Cruise Specialist with strong management, communication skills, high emotional intelligence, excellent organizational, analytical, creative skills with a depth of knowledge of customer service. Personally trained and motivated 6 associates to be successful within this career. Proven ability to handle a diverse customer base, resolve problems and process transitions quickly and accurately insuring productivity and efficiency.

Knoxville, Tennessee, United States

Construction Sales and Project Management combined. Envisioning the design, construction, quality control and safety of my the sites. Flexibly allows me to shift schedules around to meet the fast pace demands of each project. My responsibility's were to identify scope of work, material procurement, scheduling with contractors, assessing daily progression and being on site pre and post construction. Meeting with potential buyer and upon securing a contract upselling them on additional upgrades that will personalize the home to their liking.

Naples, Florida Area

Sold state-of-the-art laser hair removal services to potential clients. • Exceeded company’s top tier sales goal six months in a row.• Sold over $1.2M in year to date revenue.• Increased current year’s revenue nearly $200K through successful upselling strategies, charity events, B2B meetings, marketing promotions, emails and mailings, cold calls, and more. • Generated new business by creating sales packages and going from business to business introducing myself and company services to potential clients. • Increased customer engagement on social media platforms through content creation. • Exceeded sales goal $28K in one month from calling past clients and selling them new services.• Won sales contest by selling over $39K of services in three days. • Successfully trained consultants on how to maximize sales.

Fort Myers, Florida Area

Manager for provider of banking, mortgage, investing, credit card, insurance, and consumer and commercial financial services.• Started working for Wells Fargo as a personal banker and was promoted to a Manager in just three months after consistently exceeding all sales goals. • Trained bankers and taught sales techniques to all employees.• Performed financial reviews to obtain client information and recommend products based on needs.• Tracked all incoming and outgoing funds.• Oversaw and approved employee time cards and managed payroll.

Responsible for revenue generation through acquiring new business, building, developing, and motivating a team of sales professionals, and managing all sales resources for the agency. • Started out as a sales agent and seven months later was promoted to Regional Sales Director.• Opened up an independent agency and within three months I acquired, managed, and developed an industry leading sales team of 35 agents. • Developed sales strategies and effectively managed resources, implementing and executing sales strategies to achieve new business goals.• Personal net production average $45-$85K annualized premium. Agency average production $800K-$1.2M.• Coordinated strategic sales initiatives and saved agency an average of $44K/month by teaching agents a productive and creative way to collect referrals from current policy holders.• Created successful, minimal cost, marketing plans that effectively maximized market penetration by identifying potential new accounts resulting in a strong referral base to generate new leads.• Conducted events and seminars to educate potential clients about products.• Utilized craigslist, hot jobs, monster, career builder, and more to recruit and interview 40-50 candidates per week. • Hired, trained (including field deployed sales), and motivated every agent, developing, improving, and coaching team on agency practices to maximize agency growth. • Taught each agent life and health insurance courses.• Evaluated employee’s performance and professional standards and gave them action plans based on reviews to effectively align sales objectives.