Intel Pintakaew Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, Illinois, United States

• Resolved customer issues promptly by responding to inquiries and concerns via phone, email, and chat to ensure customer satisfaction
• Organized and maintained accurate records of customer accounts by using customer data to identify trends and opportunities for improvement
• Communicated effectively with other departments to ensure timely resolution of customer and driver issues as well as escalating complex issues to higher-level support as needed

• Developed and implemented efficient routing strategies, optimizing delivery routes and reducing fuel costs by 15% while maintaining on-time delivery performance
• Collaborated with cross-functional teams to manage inventory levels, resulting in a 10% reduction in carrying costs
• Assisted IT teams to integrate and enhance the company's inventory management and order processing systems, streamlining operations and reducing manual errors by 25%
• Implemented real-time tracking and monitoring systems for all delivery vehicles, improving route visibility and reducing delivery disputes by 20%

Indianapolis, Indiana, United States

• Consulted with approximately 30 families weekly about healthcare policies through providing over 20 available products and discussing in-depth knowledge of current health policies to provide recommendations to families.
• Responded to clients promptly and professionally to resolve their issues by maintaining a positive and helpful attitude to provide exceptional customer service
• Analyzed CNO Financial Portal daily to oversee new and current clients’ profiles to provide personalized recommendations to clients based on their individual needs and preferences.
• Worked closely with clients to manage their healthcare and financial needs and ensure their ongoing satisfaction.

Hobart, Indiana, United States

• Managed a team tasks and retrospectives to overview production of electronics and projects the company led to better understand how to adjust our products to client needs
• Expedited order shipping by two weeks through developing a custom process to highlight each employee’s strength
• Administered meetings and events for business partners and stakeholders to maintain company relations by efficiently delegating production needs leading to extended contract agreements

Hobart, IN

• Created and maintained reports from 1-on-1 employee sessions
• Analyzed the reports to identify areas where company expectations were not being met
• Worked with the team to address areas of concern and maintain a healthy work environment
• Digitized the files and created an updated online record collection
• Streamlined the work system, resulting in increased efficiency

Bloomington, Indiana, United States

• Outreached to 110 new and current students at Indiana University so that they can be involved and welcomed to the organization while creating friendships, connections, and learning about Vietnamese culture by campus.
• Delegated weekly tasks, overviewing other board members’ duties, and the current state of the organization while also creating events between Vietnamese Student Associations across Indiana and the Midwest

Bloomington, Indiana, United States

• Contacted to an average of 600 alumni each work day via calls and emails to establish repertoire in the hopes of funding scholarships across all Indiana University related campuses
• Garnered over $500 worth of funds each week for programs, scholarships, and departments for all IU related campuses while helping gain over $1,000,000 for scholarships with a team of 9 over the summer

Bloomington, Indiana, United States

• Welcomed all international students at Indiana University by befriending and providing resources for academic assistance, passports, and related affairs
• Coordinated with 50 Indiana University offices to plan events and cultivate an accepting environment of the university to international students which led to high engagement to events such as Indiana University World’s.
• Administered leadership council meetings to advise student leaders and help establish connections among the many student associations on campus
• Communicated with every ethnic student association involved with the office as a point of contact for any concerns from event planning to financial assistance

Bachelor Of Arts - Ba, International/Global Studies

High School Diploma

Activities and Societies: •National Honors Society •South Shore Leadership Youth for Community Engagement •Boy's State •Academic Decathlon.