Senior Software Engineer Team Lead
CurrentI am designing and implementing a new solution integrated with both AWS Connect and Salesforce that improves L1 support efficiency in contact centers. Responsibilities: - Design the solution in accordance to the client needs- Create a highly available infrasctructure for the designed solution using AWS components- Work with a distributed team- Guide the newer team members in the development processTechnologies: Node.js, AWS (Lambda, S3, Connect, DynamoDB, IAM, EKS, Cloudformation), NestJS, React, Kubernetes