I am a people oriented executive that leads sales teams towards sustaining results through coaching and motivation. I have managed strategic sales partnerships across all levels of the partnering organizations.
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FounderV & M Properties Dec 2019 - PresentAthens GreeceFounder of Real Estate Agency focusing on Greater Athens Area, Greece -
Account Manager Business Segment/Business Sales Indirect & PartnersWind Hellas Nov 2018 - Dec 2019Athens GreeceSupervising business sales through WIND stores field salesmen. Directly managing corporate business accounts. -
Key Account Manager - 3Rd Party Call CentersForthnet Group 2014 - Jul 2018Athens, GreeceManaged the relationship with outsourced call center teams that cold call prospective B2C and B2B customers and cross-sell to existing ones.- 10% improvement in sales KPIs (sales per hour and retrieval ratio) for the accounts managed.- P&L improvement and operations consulting to third party partners.- Management of strategic partnerships.- Soft-collection partners management for B2B customers. -
Vas Product ManagerForthnet Group 2012 - 2014Athens, GreeceResponsible for Pay TV add-ons value propositions. (HD, Multiview, Summerhouse, Adult)- 30% increase in Pay TV add-ons customer base.- Project Manager for Superleague Loyalty program. Attracted 10K new subscribers.- Redesigned bill of services documents for clarity -
Account Manager, Retail Chains &Alternative Sales ChannelsForthnet Group 2007 - 2011Athens, Greece- Account management for National Retailers (Plaisio, Media Markt, Kotsovolos) that sold Forthnet subscriptions. Introduced Shop in a Shop concept and designed bundled offers. - New Business Development. -
Account Manager - Call Centers (Outsourced)Forthnet 2005 - 2006Athens, Greece- Initiated the function.- Sales agents training.- Coaching to sales supervisors. -
Telesales, Customer Retention SupervisorForthnet 2004 - 2005Athens, Greece -
Customer Care AgentForthnet 2003 - 2004Athens, Greece -
Mobile Telephony Telesales And Shop SupportPlaisio - Πλαίσιο 2002 - 2003Athens, GreeceB2B support and telesales for Mobile telephony Customers. -
Real Estate AgentFamily Owned Business 1995 - 2002Athens, Greece
Ioanna Mpolila Education Details
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Institute Universitaire Kurt Bosch Scion, SwitzerlandBusiness Administration And Management, General
Frequently Asked Questions about Ioanna Mpolila
What company does Ioanna Mpolila work for?
Ioanna Mpolila works for V & M Properties
What is Ioanna Mpolila's role at the current company?
Ioanna Mpolila's current role is Founder at V&M Properties.
What schools did Ioanna Mpolila attend?
Ioanna Mpolila attended Institute Universitaire Kurt Bosch Scion, Switzerland.
Who are Ioanna Mpolila's colleagues?
Ioanna Mpolila's colleagues are Panagiotis Mavraganis.
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