Ioannis Stavrakas Email & Phone Number

Ostrava, Moravian-Silesian Region, CZ

Attiki, Greece

Sympower enables commercial and industrial businesses to earn more from their energy assets by helping to balance the grid. We enable industrial and commercial companies to reduce energy costs and unlock additional revenue streams.

Berlin, Germany

Pavilion is a private membership organization for commercial growth operators, where members can openly discuss business critical issues with the comfort of privacy and confidentiality.

Toptal is an exclusive network of the world's top freelance software developers, designers, finance experts, product managers, and project managers. Top companies hire Toptal freelancers for their most important projects. With over 40% year-over-year growth, Toptal is the largest fully distributed workforce in the world.In this role, I am responsible for.

Lefkada, Ionian Islands, Greece

• Ourfysis is a retail and e-commerce store that enables visitors to own a piece of Greek land. Inspired by the country's nature and long-lasting culture, ourfysis has become a leading family business on the greek.
• Launched a B2B sales channel in the hospitality sector and an E-commerce channel, successfully diversifying income streams, raising brand awareness, and enhancing client service.
• Recruited and trained a two-member sales team, implementing a sales process that resulted in exceeding quota by 136% and significantly improving customer experience and retention.
• Developed and implemented a customer personas system, which strategically broadened service coverage across the Total Addressable Market, leading to improved customer engagement, and increased market penetration.
• Led two store renovations that optimised product displays, updated categories, and increased capacity, enabling the introduction of more Ideal Customer Profiles and enhanced customer service.
• Successfully navigated the COVID-19 crisis within the tourism industry by improving financial resilience through strategic partnerships, operational excellence, and maximising governmental incentives to sustain.

Lefkada, Ionian Islands, Greece

Pieria, Central Macedonia, Greece

Lefkada, Ionian Islands, Greece

Attiki, Greece

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