Customer Intelligence Analyst
Current
Feb 2023 - Present
AeroLeads people directory · profile
Stavros Ioannou Email & Phone Number
Customer Intelligence Analyst at IAG Loyalty
at
IAG Loyalty
1 work email found
@iagcargo.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Intelligence Analyst at IAG Loyalty
Location
London, England, United Kingdom
Company size
Who is Stavros Ioannou? Overview
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Quick answer
Stavros Ioannou is listed as Customer Intelligence Analyst at IAG Loyalty at IAG Loyalty, a company with 204 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at iagcargo.com and a matched LinkedIn profile for Stavros Ioannou.
Stavros Ioannou previously worked as Customer Intelligence Analyst at Iag Loyalty and Customer Research & Insights Analyst at Iag Cargo. Stavros Ioannou holds Master Of Business Administration (M.B.A.), Aviation/Airway Management And Operations from Embry-Riddle Aeronautical University.
Company email context
Email format at IAG Loyalty
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{first}.{last}@iagcargo.com
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AeroLeads found 1 current-domain work email signal for Stavros Ioannou. Compare company email patterns before reaching out.
Profile bio
About Stavros Ioannou
A senior analyst with extensive knowledge of the aviation industry. Strong technical, analytical and people skills obtained through various management positions with International Airlines Group (IAG) and Southwest Airlines. Solid background in passenger & cargo operations, customer experience and research & insights. A creative, innovative, passionate industry professional, with a proven ability to lead and direct multiple projects in parallel. Flexible attitude and an active team player. An effective leader who thrives on variety and challenges, with a strong ability to present material to both specialist and non-specialist audiences. A proven record of delivering compelling insights that drive change. Inspired by any agile business culture.
Listed skills include Private Pilot, General Aviation, Aviation, Computers, and 11 others.
Current workplace
Stavros Ioannou's current company
Company context helps verify the profile and gives searchers a useful next step.
Iag Loyalty
7 roles
Stavros Ioannou work experience
A career timeline built from the work history available for this profile.
Customer Research & Insights Analyst
Led the delivery of a series of on-going & ad-hoc research and market analysis projects to provide key customer, operational and competitor insights.Business partner with the Senior Management / Cargo Executive Team to influence the achievement of key customer related KPIs. Led the analysis of monthly data results including Net Promoter Score, Overall.
Apr 2022 - Feb 2023
Worldwide Operations Performance Analyst
Established the long-term strategy and data roadmap for IAG Cargo’s Worldwide Operations. Developed a series of automated Tableau dashboards to replace a number of manual reports. Chaired and facilitated regular, data-driven sessions with operational and commercial stakeholders to better understand cargo performance across the entire network.Actively.
Oct 2020 - Apr 2022
Revenue Management Business Executive
Guided and inspired colleagues to facilitate decision making by offering an optimal utilization of data. Integrated with the company and business model promptly.Compiled the company’s revenue report by analysing commercial performance and capacity trends from all forward bookings. Published the report to commercial teams to optimize revenue.
Mar 2020 - Oct 2020
Aviation Analyst
Enrolled general and business aviation aircraft into the Flightdocs maintenance platform by carrying out onboarding projects from start to finish. Developing processes utilizing various data platforms to analyse maintenance data.Worked directly with customers to gather feedback and gain a deeper understanding of the various aircraft maintenance manuals in.
Nov 2018 - Jul 2019
Aviation Analyst
Conducted market research in the field of air cargo, analysing companies’ annual reports, earning calls and investor relations presentations.Developed an annual international air freight report for Boeing utilizing market research and updating traffic rankings for the leading cargo carriers worldwide.Co-authored a journal article examining the topic of.
Jan 2018 - Oct 2018
Regional Planning & Performance
Contributed to the development of the company’s five-year Work Plan to support corporate mid-term planning by retrieving raw schedule data from market intelligence platforms, refining them in Excel and visualizing them in Tableau, as well as including cross functional data and insights to strengthen recommendations.Compiled performance reviews of.
Sep 2017 - Dec 2017
Team & coworkers
Colleagues at IAG Loyalty
Other employees you can reach at iagloyalty.com. View company contacts for 204 employees →
AS
Alberto Sorando Garcia
Colleague at Iag Loyalty
Liverpool, England, United Kingdom, United Kingdom
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NO
Nigel Oake
Colleague at Iag Loyalty
Crawley, England, United Kingdom, United Kingdom
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CG
Crisha Gerage
Colleague at Iag Loyalty
Wembley, England, United Kingdom, United Kingdom
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VJ
Victoria Jones
Colleague at Iag Loyalty
United Kingdom, United Kingdom
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SM
Steve Moore
Colleague at Iag Loyalty
Farnborough, England, United Kingdom, United Kingdom
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SS
Steven Sintini
Colleague at Iag Loyalty
Madrid, Community Of Madrid, Spain, Spain
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MR
Michelle Ryall
Colleague at Iag Loyalty
Warrington, England, United Kingdom, United Kingdom
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AC
Alison Crowley. Llb (Hons)
Colleague at Iag Loyalty
Warrington, England, United Kingdom, United Kingdom
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SR
Sara Robertson
Colleague at Iag Loyalty
London, England, United Kingdom, United Kingdom
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PB
Paul Beeson
Colleague at Iag Loyalty
United Kingdom, United Kingdom
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Alberto Sorando Garcia
Colleague at Iag Loyalty
Liverpool, England, United Kingdom, United Kingdom
View →
NO
Nigel Oake
Colleague at Iag Loyalty
Crawley, England, United Kingdom, United Kingdom
View →
CG
Crisha Gerage
Colleague at Iag Loyalty
Wembley, England, United Kingdom, United Kingdom
View →
VJ
Victoria Jones
Colleague at Iag Loyalty
United Kingdom, United Kingdom
View →
SM
Steve Moore
Colleague at Iag Loyalty
Farnborough, England, United Kingdom, United Kingdom
View →
SS
Steven Sintini
Colleague at Iag Loyalty
Madrid, Community Of Madrid, Spain, Spain
View →
MR
Michelle Ryall
Colleague at Iag Loyalty
Warrington, England, United Kingdom, United Kingdom
View →
AC
Alison Crowley. Llb (Hons)
Colleague at Iag Loyalty
Warrington, England, United Kingdom, United Kingdom
View →
SR
Sara Robertson
Colleague at Iag Loyalty
London, England, United Kingdom, United Kingdom
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PB
Paul Beeson
Colleague at Iag Loyalty
United Kingdom, United Kingdom
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4 education records
Stavros Ioannou education
Master Of Business Administration (M.B.A.), Aviation/Airway Management And Operations
Bachelor Of Science (B.S.), Economics
Economics
High School/Secondary Diplomas And Certificates
Deutsche Schule Athen
FAQ
Frequently asked questions about Stavros Ioannou
Quick answers generated from the profile data available on this page.
What company does Stavros Ioannou work for?
Stavros Ioannou works for IAG Loyalty.
What is Stavros Ioannou's role at IAG Loyalty?
Stavros Ioannou is listed as Customer Intelligence Analyst at IAG Loyalty at IAG Loyalty.
What is Stavros Ioannou's email address?
AeroLeads has found 1 work email signal at @iagcargo.com for Stavros Ioannou at IAG Loyalty.
Where is Stavros Ioannou based?
Stavros Ioannou is based in London, England, United Kingdom while working with IAG Loyalty.
What companies has Stavros Ioannou worked for?
Stavros Ioannou has worked for Iag Loyalty, Iag Cargo, Flightdocs, Embry-Riddle Aeronautical University, and Southwest Airlines.
Who are Stavros Ioannou's colleagues at IAG Loyalty?
Stavros Ioannou's colleagues at IAG Loyalty include Alberto Sorando Garcia, Nigel Oake, Crisha Gerage, Victoria Jones, and Steve Moore.
How can I contact Stavros Ioannou?
You can use AeroLeads to view verified contact signals for Stavros Ioannou at IAG Loyalty, including work email, phone, and LinkedIn data when available.
What schools did Stavros Ioannou attend?
Stavros Ioannou holds Master Of Business Administration (M.B.A.), Aviation/Airway Management And Operations from Embry-Riddle Aeronautical University.
What skills is Stavros Ioannou known for?
Stavros Ioannou is listed with skills including Private Pilot, General Aviation, Aviation, Computers, Flights, Commercial Aviation, Airports, and Airport Management.
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