• Led three external and two internal projects in the company. Clients included IPTV/OTT platform in the B2B and B2C field as well as an open source Mobile application developed during the Covid-19 outbreak to help the Bulgarian crises response team manage the situation.• Internal projects included products designed to improve company operations as well as developing an initiative to boost innovation from within the company - from idea generation to product launch.• Managed communications at multiple stakeholders’ levels including the Bulgarian Government, C-level management, legal counsels, sales team and developers.

• Implemented Agile practices that increased shipment of product by two-fold. Organised sprint review meetings and retrospectives to improve SDLC.• Set up foundation for planning and documenting processes to coordinate workflows across teams of designers, developers, and QA testers.• Carried out qualitative and quantitative consumer research for data-driven decisions to define product vision and improve go-to-market strategies.

• Prioritised data collection for development of a machine learning tool for automation in credit risk assessment.• Analysed competitors to gain external knowledge and carry out SWOT analysis.• Optimised requirements across different teams and developed a streamlined methodology for faster and more accurate payment identification.

• Led the ideation, development and launch of predictive AI recruiting marketplace for matching companies with recruitment agencies based on candidate personality attributes by leading a cross-functional team of psychologists, software engineers, AI experts, UX design and legal across different geographical locations.• Identified marketing strategies, evaluated and re-developed them by using knowledge of market characteristics, cost and mark-up factors, aligned with the startup objectives.• Developed an innovative price negotiating tool, message gateway and a mini ATS (Applicant Tracking System). Prioritised user requirements with strategic alignment and stakeholders’ input to create roadmap and sprint plans.• Awarded S$25,000 as one of eleven winning teams out of around 100 teams in the DBS HotSpot 2015 Accelerator Programme. Presented business idea and pitch deck to secure funding from VCs including 500 Startups (Dave McClure), Golden Gate Ventures (Jeffrey Paine), Monk’s Hill Ventures (Peng T. Ong) and various business angels.

• Increased sales by 40% from previous year by implementing strategies for enhancing business generation across the restaurant. Generated additional revenue through promotions and up-selling as well as optimizing resource utilization and budget.• Drove operational efficiencies for various departments like marketing and human resources and achieved cost reductions of around 20% within one year.• Coached team members in quality delivery service to guests and ensured the consistent quality through controls and measures. Evaluated team performance and render productivity enhancement feedback.

• Contributed to development of a pitch deck and business plan for a charity event and presented to partners from EY to generate funds (internal charity event for Barclays corporate clients).• Participated in brainstorming sessions that included: idea generation, event management and business operations for the charity event• Commenced market research and preparation of presentations and evaluated corporate client’s suitability for loans by understanding their business and assessing risks. Communicated with existing and target clients and directly shadowed Relationship, Wealth Management, and Debt Finance Directors

• Assisted the company’s business assurance team by studying patterns and mapping operations • Obtained and analysed information from team members to improve processes within company activities• Carried out research for developing additional charters for IT, HR, and Finance departments• Supported SOX testing and documentation processes

• Managed financial accounts, generated orders and launched a stable customer base• Established strategic partnerships which led to integrated abseiling – interior services and increased customers loyalty and satisfaction • Negotiated sales contracts and new project deals• Expanded and developed company policies, operations and future strategy for sustainable corporate growth