Iqbal Ghik Email & Phone Number

West Bromwich, Gb

Worcester, England, United Kingdom

Stourport-On-Severn, England, United Kingdom

In this position, I facilitated the completion of software projects and closure of incidents within our Software Development and 3rd Line Software Support teams for our clients using prof.IT plus ERP system and legacy software. I lead multiple initiatives to transform the way in which the teams work, introducing project management tools such as Gantt Charts, Project Plans, JIRA to create a structured approach to release planning. Additional responsibilities included:- Lead workshops to review Customer Change Requests and provided estimations and quotes based on the work required.- Develop prof.IT plus Software Support dashboard with Power BI to monitor incidents, clinics and KPI's across all levels of the department. Utilised this dashboard for root cause and resolution analysis to identify areas of improvement in prof.IT plus. - Find opportunities to improve standard operating procedures. - Engage with customers to provide updates.- Schedule and plan activities to ensure delivery on time.

London, United Kingdom

Apply the firm's policies, and improve the operating and administrative process for field work in order to deliver quality and professional BearingPoint services to BearingPoint's clients that meet and/or exceed their expectations.

Gaydon

In this position, I was entrusted to optimise project performance with state-of-the-art techniques, supporting the development of JLR’s Connected Diagnostics Services (CDS) solution to be included in future vehicle releases. My recommendations translated into significant gains across the organisation, optimising project schedule with parallel activities, and enabling system engineers to focus on key tasks, meeting the stakeholders’ requirements and concern to promote their engagement, and proactively triggering cost-effective mitigation plans to address pressing issues without compromising overall performance.

London, United Kingdom

Project Management Consultant in the Manufacturing & Engineering division at Pcubed. This role has me working with external clients to successfully deliver programme and project management solutions.

Cranfield

This role required facilitating decision-making with a data-driven approach, reducing costs for the release of the 2020 Nissan Juke, maximising profitability pre-SOP.My track record involved saving over €15M across vehicle life cycle with multiple cost reduction projects, minimising the time to create weekly reports from 1 afternoon to 5 minutes with a live dashboard, assuring the traceability of the changes that affected costs by timely tracking, reporting, and delivering them, and bolstering a mindset of excellence among cross-functional teams, including teams based onsite and offshore in Spain and Japan.

Worcester, United Kingdom

During my tenure here, I collaborated with cross-functional teams to improve capacity, developing use cases and envisioning the implementation of robotic process automation initiatives, to handing them over to production.My achievements included gaining 1% in production efficiency by enabling the maintenance team to act more proactively with multiple XDK sensors on MAE across the factory, delivering multiple sensitive projects within challenging constraints, and enhancing productivity with a broad body of knowledge, covering 6 Sigma to continuously improve processes, data analytics to spot key areas of investment across the MAE, and CAD for 3D modelling, analysis and technical drawings.

Sutton, United Kingdom

As a customer assistant, my role revolved around providing excellent customer service on the checkouts at a large Tesco Extra store. Additional responsibilities included:- Help customers across the store.- Perform a 'rumble' which involved tidying the shelves before busy periods of the day to enhance the customer experience.- Perform regular 'till pick-ups' which involved depositing cash from my till when it was over a certain amount.

West Bromwich

As a Mathematics tutor, I was tasked with the additional learning of Year 8 and Year 10 students. My responsibilities included:- Tutor Year 8 students during Saturday classes to ensure they achieved their target grades.- Tutor Year 10 students during the Summer holidays to ensure they did not fall behind during that period and to prepare them for their GCSE examinations in November.- Tutor groups ranging from 6-12 students per session.- Adapt my teaching style to meet the requirements of the students as they all learn in different ways.