Idan Raz Email & Phone Number

New York, United States

New York, New York, United States

A NYT best 100 NYC restaurants serving Swedish & Ethiopian cuisine with a NYC flare Deliver excellent service while maintaining company satisfaction standards Turn tables with expedience without compromising service Learn and communicate elaborate food, beverage and cocktail recipesHandle client satisfaction while optimizing sales

Nyc

**Closed at Pandemic start**Operated a cozy and hidden gem in Brooklyn which featured an authentic Pizza oven in a rustic Brooklyn venue**Trained existing staff and improved their knowledge of Italian cuisine and wine, as well as selling and service performance**Created many new regulars: started at the venue when it was fairly new and helped develop it's clientele by leading in a hospitable, devoted, hands on manner**FOH inventory including full alcohol bar**Liaison BOH & FOH**Changed and managed location ambience (music & lighting)**Impeccable work ethic: never called out, always on my feet, no key chain managementHighlight: incredible patronage relationships , client satisfaction

504 West 42Nd Street

A fast paced, fresh Mediterranean open kitchen eatery, servicing a high volume of guests in midtown west: Javits Center business people, tourists, airline industry personnel, domestic tourists, local midtown clientele and neighborhood residents**Created a BOH and FOH team from scratch. **Improved team performance, increasing sales significantly, by: **Improving staff knowledge (new menu descriptions, staff tests, creating incentives)**Improving work ethic and environment: created HR guidelines; management ownership communication log; supporting staff through the challenges of the venue (working with the staff daily)**Redesign of seating and service scheme, allowing a more efficient use of space, which allowed a better turn over. Designed a takeout/delivery station, which allowed faster to go service, increasing those sales as well **Created new menu items, increasing options and sales**Brought in a new coffee which dramatically increased coffee sales**Improved guest experience: translated the menu into different languages; met, spoke and created a relationship with every patron.**Brought in catering business by designing, pricing and marketing special event/corporate dealsHighlights: FOH & BOH teams are still in place! And...over 400 reviews at 4.5 average on Yelp, TripAdvisor and Google under my leadership; revenue growth beyond expectations; built a full operative structure; reached top 10 NYC brunch hot spots and top 3 Midtown; developed relationship with patrons and increased return business significantly

194 Court Street Brooklyn Nyc

A cozy pop up wonder of original and unique sandwiches, salads, soups and great coffee, in Brooklyn.**Created a successful menu based on original cook by color style, Levant inspired food.**Created Logo design, venue color scheme, lighting and musing design**Worked as the main Chef, hired and trained cooks, Baristas and counter staff**Opened with no advertisement and was busy from the first day**Cultivated regulars, which resulted in off-premise private parties/catering business**Handled all ordering, vendors**Handled all BOH operative aspects, HR, payroll**Handled all business a-zHighlight: the response to the food, which was all original and self made

A bustling Keith McNally Trattoria in the West Village.Hired as a server/bartender promoted to Manager.Manager:**Together with GM and Maitre D, in charge of FOH floor Management (125+ seats,25 FOH staff/shift)**Created weekly schedule for 40 + server assistants**Led daily pre shift meetings **Responsible for daily oral and written communication with GM **Daily work/shift log communication, directly to DOO Service:**Handled large sections with great sales**Obtained excellent customer feedback**Passed multiple food, wine and alcohol trainings and testsBartending:**Handled a large full service bar while handling all sever tickets**Made cocktails and all specialty drinks**Worked fast in a very challenging Bar spaceHighlight: promotion to management

9 Bond Street, Brooklyn, Ny

A private staffing company that contracts city budgets and supply recruiting services.**Business development: winning more clients with staffing needs, filling there requests promptly**Utilized my hospitality knowledge to effectively refer the right candidates and have a strong referral to hire ratio**Achieving goals by referring candidates with longevity (bonuses based on hires and retainment)**Conducted thousands of job interviews** Assisted candidates with interview readiness**Posted job ads , adhering to strict wording rules and under the city's supervisionHighlights: part of the recruiting team that conducted a 20,000 candidate process to re staff Coney Island post Sandy.

Bachelor'S Degree, Political Science, 4.507

Cum Laude

Full 3 Year Certificate Program, Acting And Directing

Live Theatre performance Tv and Film acting Speech studies Movement workshops

Real Estate Sales Person, Real Estate

Obtained a Real Estate Agent license