Senior Strategic Account Manager
Current- Cultivated strong long-term client relationships while defining clear short-term objectives, long-term goals, and clearly defined processes to obtain them.
- Demonstrate a deep understanding of the client’s business needs and recommend solutions to drive business transformation and overcome challenges.
- Coordinate with internal teams to ensure sales objectives and performance goals are met.
- Connect platform functionality, data dependencies, and customer use cases to identify issues and conceptualize their impact.
- Identify new opportunities around best practices to increase clients’ HEDIS Star level and revalidate HCC’s.
- Championed new module functionality to improve client workflows with proven success.