Irene Okoth Email and Phone Number
Irene Okoth is a Production Assistant at Sheer Logic Management Consultants Limited.
Sheer Logic Management Consultants Limited
View- Website:
- sheerlogicltd.com
- Employees:
- 25
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Production AssistantSheer Logic Management Consultants LimitedKenya -
Production AssistantSheer Logic Management Consultants Limited May 2024 - PresentKenya -
Quality AnalystSama Aug 2022 - May 2024Nairobi County, Kenya-Develop a plan on method and frequency of assessing the quality standards across the work streams-Assess the quality of transactions against set best standards-Provide feedback to Team Leaders on identified areas that individual members of the team need to improve on for coaching.-Evaluate the impact of Team leader coaching on defect reduction/ improvement and provide feedback.-Occasionally evaluate set standards and determine need for changes to ensure consistent improvement in standards of work-Provide recommendations on measures that should be taken to improve quality/defect reduction across the different business work streams.-Analyze client feedback to determine validity and needed interventions-Communicate quality assessment plans to the relevant stakeholders weekly.-Compile and send daily, weekly and monthly quality reports and send to the Training and Quality Manager and the relevant stakeholders.-Liaise with Team leaders to ensure that feedback and the identified quality gaps are addressed with the individual/team members.-Collaborate with Operations to ensure that best standards are revised and updated where need be.-Provide feedback and recommendations on recurring and widespread gaps that should be addressed through training/refresher trainings.-Keep an up-to-date record of individual agents quality performance for use in performance reviews -Participate in team briefings to provide the QA objective and also sit in calibration sessions -
Data AssociateSamasource Nov 2016 - Oct 2022-Write product descriptions and titles-Classify products into different categories-Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold.-Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.-Contribute to team effort by accomplishing related results as needed.-Perform any other duty as may be required or assigned
Irene Okoth Education Details
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Kenya Institute Of ManagementProcurement And Logistics Management
Frequently Asked Questions about Irene Okoth
What company does Irene Okoth work for?
Irene Okoth works for Sheer Logic Management Consultants Limited
What is Irene Okoth's role at the current company?
Irene Okoth's current role is Production Assistant.
What schools did Irene Okoth attend?
Irene Okoth attended Kenya Institute Of Management.
Who are Irene Okoth's colleagues?
Irene Okoth's colleagues are Leakey Otieno, Ruth Mulonzi, Japheth Bett, Sebastian Mutua, Frank Musyoki, Hilary Kupara, Mwendwa Lynn.
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Irene Okoth
Customer Experience Officer||Administration ||Customer Handling ||Data Management ||Computer Skill||Aspiring Virtual AssistantEldoret
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