- Arrange meetings and events such as passport appointments, the Consul General’s personal appointments and the mission’s receptions to ensure the organization of the workflow in the office and maintain a good public outlook.- Act as a liaison between the public and diplomatic offices by answering phone calls and managing the general mailboxes of both representations to verify that the messages are successfully conveyed to the relevant staff member. - Track the types of inquiries… Show more - Arrange meetings and events such as passport appointments, the Consul General’s personal appointments and the mission’s receptions to ensure the organization of the workflow in the office and maintain a good public outlook.- Act as a liaison between the public and diplomatic offices by answering phone calls and managing the general mailboxes of both representations to verify that the messages are successfully conveyed to the relevant staff member. - Track the types of inquiries received from email, mail, phone, and social media via internal archiving system to ensure the Ministry of Foreign Affairs has an accurate understanding of the common needs of nationals and arriving foreigners.- Maintain the office space by ordering supplies and inspecting common areas to satisfy the needs of internal colleagues.- Manage the social media and website of the Consulate General by promoting public events, programs and news happening pertaining to Icelandic culture, business and travel regulations to advance Iceland´s branding.- Provide assistance to internal colleagues on side projects like internal finances and other administrative tasks in order to maintain important deadlines. Show less

- Assisted internal and external colleagues with administrative tasks, such as creating excel sheets, during busy seasons to sustain efficiency between the representation and other non governmental organizations.- Administered the Permanent Representative app which details mission information about the 193 representations across the United Nations to help bridge the gap between other countries.- Oversaw the list of topics each expert handles so internal and external colleagues are able… Show more - Assisted internal and external colleagues with administrative tasks, such as creating excel sheets, during busy seasons to sustain efficiency between the representation and other non governmental organizations.- Administered the Permanent Representative app which details mission information about the 193 representations across the United Nations to help bridge the gap between other countries.- Oversaw the list of topics each expert handles so internal and external colleagues are able to connect with the right people to consult with on resolutions.- Controlled the designation of office key cards to maintain maximum security of the staff and office.- Collaborated with external services such as travel agencies, hotels, and food catering to ensure the preparations for receptions and visits run smoothly.- Welcomed and helped guests in a friendly manner to uphold the mission’s positive environment. Show less

- Photographs more than 500 images at each event which consistently client’s expectation leading to client referrals. - Print more than 150 pictures in less than an hour which significantly increased the number of customer served. - Handles the distribution of the pictures directly to the clients in order to enhance customer service. - Uses Photoshop to enhance picture quality which clients then used in key marketing and social media campaigns.

- Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship. - Selected from a competitive candidate pool of 300 applicants based on academic ability and commitment to professional development.

- Handled more than 35+ calls a day from policy holders and agents to meet service level standards.-Provided assistance to callers regarding policy information and process financial transactions to ensure clients receive high quality service.- Assisted and communicate with team members daily to complete client requests in order to complete them in a efficient and timely manner.

- Helped sell dolls, clothing, and accessories in order to maximize revenue attained. - Assisted customers with any additional questions or concerns to ensure that that they were getting full value for their purchase. - Maintained a joyful and playful environment for the kids by engaging with them in order to make both the children and their parents happy. - Organized registers at closing time to ensure they were ready for the next day, and to make sure the days earnings were… Show more - Helped sell dolls, clothing, and accessories in order to maximize revenue attained. - Assisted customers with any additional questions or concerns to ensure that that they were getting full value for their purchase. - Maintained a joyful and playful environment for the kids by engaging with them in order to make both the children and their parents happy. - Organized registers at closing time to ensure they were ready for the next day, and to make sure the days earnings were properly accounted for, and secured. Show less