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Ирина Ч. is listed as Открыта для новых предложений и проектов at Интеллектуальный волонтер, based in Moscow, Moscow City, Russian Federation. AeroLeads shows a work email signal at rambler.ru and a matched LinkedIn profile for Ирина Ч..
Ирина Ч. previously worked as Консультант pro bono, спикер площадки MBM.MOS.RU at Интеллектуальный Волонтер and Консультант at Ао «Российский Экспортный Центр» (Рэц). Ирина Ч. holds Phd, Economics, Honors Degree from Lomonosov Moscow State University (Msu).
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Marketing Exec focused on Customer Experience and Loyalty Management. Certified NPS Associate. Broad experience in all aspects of Customer Strategy development and management (including CVP and CRM).Specialties: Marketing Research, NPS & Customer Loyalty Management, Project ManagementOpen for new job opportunities.
Listed skills include Marketing Research, Customer Experience, Project Management, Customer Insight, and 21 others.
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Москва, Россия
Участие в проектах интеллектуального волонтерства (платформа Todogood), проведение обучающих вебинаров на онлайн-площадке малого бизнеса Москвы MBM.MOS.RU
Москва, Россия
Значимые результаты:Запуск системы измерения NPS внешних клиентов Группы РЭЦЗапуск системы измерения NPS внутренних клиентов Группы РЭЦЗапуск системы работы с обратной связью внешних и внутренних клиентов Группы РЭЦРазработка учебных материалов и пилотное обучение по построению планов улучшений на основе обратной связи клиентов для сотрудников Группы.
Moscow, Russia
- Implemented and managed NPS Program in Life Financial- Investigated and analyzed system business problems and business opportunities based on the customer feedback: presented analytic results to Life CEO and Heads of Business Divisions, and worked out recommendations for changes/improvements- Advised Life Businesses on Customer Loyalty management issues.
Москва, РФ
Particiapted in the Russian Enterprise Restructuring and Management Projects (with USAID, World Bank) (Team Memeber).Developed and delivered training programs on Enterprise Management (Business ToolKit)Conducted market researches for USAIS and the World Bank.Commercialized educational product for the Russain market (project manager).
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Ирина Ч. works for Интеллектуальный волонтер.
Ирина Ч. is listed as Открыта для новых предложений и проектов at Интеллектуальный волонтер.
AeroLeads has found 1 work email signal at @rambler.ru for Ирина Ч. at Интеллектуальный волонтер.
Ирина Ч. is based in Moscow, Moscow City, Russian Federation while working with Интеллектуальный волонтер.
Ирина Ч. has worked for Интеллектуальный Волонтер, Ао «Российский Экспортный Центр» (Рэц), Russian Standard Bank, Life Financial, and Satmetrix.
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Ирина Ч. holds Phd, Economics, Honors Degree from Lomonosov Moscow State University (Msu).
Ирина Ч. is listed with skills including Marketing Research, Customer Experience, Project Management, Customer Insight, Brand Loyalty, Net Promoter Score, Crm, and Market Research.
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