Iris Alfonso Email & Phone Number

• Assisting customers with detail quotes; responding to customers inquiries about product availability & services we provide• Coordinating all credit card payments through Square• Invoicing all orders, as well as emailing of invoices to customers• Coordinate delivery and pick up for orders placed and confirmed • Electronic filing • Electronic filing • Periodic maintenance customer data base• Creating and/or updating products/ services

Riverview, Fl

• Answering incoming calls, sort out mail and/or faxes• Filling, making copies, Scanning • Invoicing of all boom pump orders and sending them weekly by mail & email to customers upon request• Organizing safety meetings and training for our boom pump truck operators• Maintaining an excel report of all paid and unpaid accounts by vendor and customer • Collection of unpaid boom pump jobs• Purchasing promotional products for marketing, as well as company shirts and pants for the employees• Maintaining our Origosafe account, and making sure to offer tech support if needed• Paying company bills• Printing checks weekly for all of our vendors as well as printing payroll checks for our employees on a biweekly basis

Miami, Fl

• Answering incoming calls, sort out mail and/or faxes• Filling, making copies, Scanning • Assist the inside sales associate with detail quotes; respond to customer inquiries about product availability and pricing• Coordinate credit card payments via email directly with the accounting department, contacting sales associates if there are any issues regarding payment• Invoicing of all orders, as well as emailing of invoices to selected customers upon request• Creating online shipments via FedEx / DHL as well as creating the commercial invoices for orders shipping over seas• Coordinate pick up for orders when ready by contacting the freight forwarder and/or Customer

Doral, Florida

• Answer incoming calls, sort out mail and/or faxes• Schedule meetings, as well as arrange conference calls• Maintain the electronic data base for the medical department up to date by saving all PEME’s, invoices and medical records in each crewmembers file, as well as the medical logs sent by the ship Doctors• Send the Medical Leave Benefit Documentation to the vessel and/or agent along with the flights that have been coordinated by the travel department, when a crewmember has to leave due to an accident or a medical condition• Update MTH Report with the information provided by the crew or local agent during their time of medical leave • Provide a monthly Payroll Report: to the Accounting Department. with amounts that each crewmember must receive for maintenance/sick wages • Process payment request for all medical and/or legal invoices as well as reimbursements of medical expenses to crew. Once processed, checks are mailed• Coordinate Surveillance for suspicious fraud when necessary• Communicate with doctors and/or hospitals to coordinate treatment and negotiate treatment cost

Miami, Fl

ADMINISTRATIVE ASSISTANT• Received Distributor Agreement’s directly from Sales Managers. Then reviewed contract to ensure that all the necessary client documentation was complete. Once credit line was established, the customer is then entered in the system and a welcome package is sent• Booked housing and travel for the Executive Team, and prepared the presentation packages needed for each trip• Did Bookkeeping for travel and housing expenses• Ordered office supplies• Scheduled and organized the training sessions for the Sales Managers in different divisionsSALES SUPPORT/ TRADESHOW COORDINATOR:• Responded to customer inquiries about company products and pricing • Received Purchase Orders from Sales Managers. Entered them in QuickBooks and made sure that each PO had the proper light bar configuration layout attached before sending it to production• Organized all company tradeshows as requested by registering our company, reserving booth space, making payments and coordinating all materials going to the show with our warehouse, shipping, and Expo Company• Booked housing and travel for the Sales Team attending the shows• Did Bookkeeping for tradeshows, housing and travel, then update each show’s expense record• Maintained proper stock of the promotional marketing material for the shows, as well as reviewing artwork for accuracy

High School Diploma

20-44 Personal Lines