Iris Gutierrez Email & Phone Number

Fresno, California Area

Acts as the liaison between clients, vendors, and the IT department with defining business requirements associated with non-standard reporting; identifies potential solutions and approves programming specifications required for testing any non-standard arrangements. Delivers consulting services in support of data discrepancies and/or involving reporting alternatives. Responds to eligibility and other enrollment related issues involving member specific information; partners directly with clients, vendors, field marketing staff, and/or local claim operation to resolve problems and achieve positive outcomes. Assists with and/or evaluates recommendations involving electronic eligibility reporting solutions and negotiates with internal/external clients.