Iris Guzman Email & Phone Number

United States

Seatac, Washington, United States

Greater Seattle Area

Seattle, Wa

Evaluated and prioritized daily work for team (staff) members. Monitored overall performance, set deadlines, maintained accounts and inventory for ORCA Lift and Vehicle License Rebate program. Developed procedural guidelines and audit control. Acted as a liaison between the Seattle Human Services Department (HSD), King County Metro, Seattle Department of Transportation (SDOT), City Light and Seattle Public Utilities (SPU). Attended weekly and monthly meetings to set goals, review outcomes and progress, and resolve disputes. Reviewed and finalized budgets and provided monthly progress reports to SDOT and SPU (funders). Coordinated, on a team, yearly Energy Summit in partnership with various city of Seattle departments and external agencies and organizations. Contributed to marketing outreach via social media, community meetings, and disseminating written materials via email and posting flyers throughout Seattle. Attended monthly meetings in the community prior to the lead up to the Summit.

Greater Seattle Area

Worked directly with Starbucks, other external partners such as local nonprofits, school districts and hospitals as well as various city of Seattle departments in implementing a summer youth internship program. Provided day to day guidance, support, and coaching to youth participants and seven Youth Development Counselors. Oversaw year-round educational and work-readiness program that focused on transitioning youth from high school to post-secondary. Success rate of transitioning youth to post-secondary was 90%.Led projects that identified and implemented changes to improve overall programming. Projects included partnering with private sector employers to provide paid summer internships to youth and young adults. Responsible for reimbursements and support services for supplies, college entrance exams, GED tests, and other supplies. Work with third party vendors to secure location for recognition events and to order supplies needed throughout the year.Contributed to planning and implementing End of the Year and End of Summer Capstone Celebrations. Helped identify performers, award recipients and develop invites. Contribute to overall coordinate and celebration. Also, as part of a team, helped plan and implement yearly college and career readiness fair citywide.

Seattle, Wa

Built relationships with customers, parents, teachers, counselors and post-secondary staff to provide career and academic counseling through secondary and post-secondary planning and preparation. Monitored progress, completed financial aid and scholarship applications, college applications, and helped transition into post-secondary. Reviewed acceptance and award letters and reviewed college class schedules.Consulted with parents, teachers, counselors and support staff to connect youth and families to referrals and services related to post-secondary education. Referrals include: tutoring; tuition assistance and reimbursement, monitor academic progress and provide on campus support as needed. Maintained and tracked progress through case notes, school and home visits, and onsite visits to internships. Share information with teachers, counselors, and parents/guardians to build foundational plan to help students achieve educational success.

Seattle, Wa

Managed a team of counselors in developing 300+ summer internships from a variety of backgrounds. I was responsible for providing training, support, feedback and customer service care to ensure the program met it's overall numbers and budget goals.Oversaw program implementation, initiation and maintenance of customer service with local non-profits, school district, community colleges and universities, Parks & Rec, and a diverse array of private sector employers as well as other key stakeholders.

Greater Seattle Area

Oversaw case management, work readiness, education, career training workshops, internship development in public and private sectors by participating in weekly SYEP leadership team to identify, clarify and strengthen program policies, procedures, and performance standards while being familiar with policies and procedures that impact operations and service delivery including but not limited to policies and procedures for the division, department, city, and state; ensure that direct reports and other staff are aware of and adhere to policies and procedures.Initiated and maintained internal and external partnerships to include working with local non-profits, the school district, community and 4-year colleges, and city services to coordinate activities and career opportunities as well providing pathways to post-secondary educational, career exploration, work-readiness opportunities and connecting to various vital resources to break down barriers.Ensured that the Race and Social Justice Initiative (RSJI) is embedded in all division practices regarding recruitment, hiring, performance management, disciplinary, and workforceplanning decisions.Partnered with parents, guardians and other stake holders when making decisions for youths’ placements, disciplinary actions, and other important decisions by communicating regularly via telephone, scheduling face to face meeting and conducting home visits as needed.

Seattle, Wa

Negotiated and prepared contracts for sub-contractor agencies part of a Workforce Investment Act (WIA) In-School and Out-of-School Consortium and Seattle Youth Violence Prevention Initiative (SYVPI). This includes outlining goals/objectives, reporting requirements, budgets, etc.Coordinated and facilitated training for staff, internship supervisors and subcontractors to strengthen skills and understanding of youth employment and development. Prepare data, WIA and SYVPI reports, correspondence and other written materials.Monitored and evaluated effectiveness of subcontractor services by reviewing monthly/quarterly narrative reports, conducting site visits, examining data entered in shared database, ensuring compliance with Federal, state, Workforce Development Council of Seattle/King County (WDC) and City policies. Reviewed and monitored monthly budget records and invoices to ensure costs are in contract compliance, verify costs are allowable, and approve release of reimbursement funds.

Conducted outreach for the Achiever Scholarship Application Campaign targeting diverse students of low-income during the application period by presenting in classrooms and working closely with teachers and school administrators.Provided one-on-one support to high school juniors and seniors applying to post-secondary educational institutions by helping them complete their personal statements, requesting fee waivers for college applications and SAT/ACT exams, reviewing applications before final submission, completing FAFSA by working directly with parents, and assisting youth in making final attendance decisions.Developed and implemented after school college preparation program for non-select Achiever Scholar applicants modeled after the Achiever’s program. Ensured non-selectees received support around applying for college/university, completing the FAFSA and scholarship applications, and choosing a college based on career interests and level of support received.

Master'S, Social Work

Dual concentration: Policy and Administration

Bachelor Of Arts (B.A.), Applied Sociology/Social Work

Associate Of Arts And Sciences (Aas), General Studies

Activities and Societies: Latino Student AssociationMember of Latino Student Association: Worked closely with other members plan, develop.

Bachelor'S Degree, Applied Sociology/Social Work