Iris Hou Email & Phone Number

United States

New York City Metropolitan Area

Amazon@Illinois

• Provided support as a team to keep the store running efficiently
• Learnt to think out of the box while solving problems the customers faced and to provide good customer service
• Displayed good communication skills while interacting with customers
• Gained valuable experience in interacting with customers and solving problems

University Of Illinois At Urbana-Champaign

• Supported the graduate student mentor in her project which involved developing fluorescent probes
• Worked independently on certain parts of the project (such as setting up of equipment and running experiments)
• Worked under pressure and meticulously while running experiments
• Learnt how to multi-task efficiently and within time constraints
• Gained enriching experience in working within a laboratory and to work in an organized fashion

• Clarified questions that tutees have and allowed them to have a better understanding of the topics in the subject
• Worked under pressure and time constraint, as well as being meticulous during tutoring session
• Gained valuable and enriching experience in communicating with various students of all ages and to be patient and clear when explaining solutions

• Worked in a classroom to aid the teacher in guiding the students through their mathematical problems
• Supervised and kept track of students' progress and performance when attempting problems
• Helped set up the classroom before every session
• Worked under pressure and time constraint, as well as being meticulous when explaining solutions
• Gained valuable and enriching experience in communicating with various students of all ages and to be patient and clear when explaining… Show more
• Gained valuable and enriching experience in communicating with various students of all ages and to be patient and clear when explaining solutions Show less

• Supported the insurance brokers in preparing letters and yearly overviews for their clients
• Worked under time constraint and at the same time, be extremely meticulous in preparing the letters that are sent to clients
• Gained valuable experience in communicating with various work partners and to be efficient and meticulous in handling paperwork

Bachelor’S Degree, Cell/Cellular And Molecular Biology

Activities and Societies: Tau Sigma Honor Society for Transfer Students Major in Molecular and Cellular Biology Minor in Food Science

4.0 / 4.0