Iris Jackson

Iris Jackson Email and Phone Number

COP Process Leader at Synchrony @ Synchrony
stamford, connecticut, united states
Iris Jackson's Location
Buford, Georgia, United States, United States
About Iris Jackson

Accomplished IT and Client Leader with experience in Third Party Relationship/Vendor Management, Client Oversight/Governance, Risk and Issue Management, Audits, Disaster Recovery, and Project Management. Client Oversight Program Leader of Sales Process and Governance. - Influence Client teams by driving change and ensuring risks are mitigated.- Partner with 1st and 2nd line stakeholders to ensure effective execution on all client oversight items. - Validate process owner action plans for KRIs. - Ensure key control activities are adhered to and assessments are complete.- Analyze data to identify risk and execute process enhancements and simplification projects.- Investigate identified process anomalies by reviewing and resolving, including tracking to ensure a closed loop processAssistant Vice President of IT Supplier Management Governance.- Provided quality controls by ensuring risks were identified and mitigated. - Created E2E framework for the IT Supplier Management program. - Monitored, identified, analyzed, and mitigated current and emerging IT risks and issues- SME over processes and procedures and quality controls. - Created procedures, job aids, oversight plans and test scripts for risk quality assurance. Vendor Manager that led and oversaw day to day activities of 13 associates. - First line of defense for internal and external audits. - Managed large financial/banking accounts. - Project lead for all BC/DR projects for the function. - Created standard operating procedures.- Trained teams across the business.Proven leader, mentor and trainer with great communication and written skills.

Iris Jackson's Current Company Details
Synchrony

Synchrony

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COP Process Leader at Synchrony
stamford, connecticut, united states
Employees:
9246
Iris Jackson Work Experience Details
  • Synchrony
    Cop Process Leader
    Synchrony Apr 2022 - Present
    Alpharetta, Georgia, United States
    I am responsible for the day-to-day execution, reporting and action item follow-ups related to identified risk statements and Key Control Activities needed to oversee Client risk in accordance with the Client Oversight Program (COP). I identify and report on Client trends and Enterprise themes at an aggregated level. I analyze data to identify risk and execute special process enhancement, automation and simplification projects. I drive and coordinate COP initiatives across all clients. I influence Client Teams to drive change and ensure identified risks are mitigated timely. I monitor and escalate KRI triggers and trends. I facilitate meetings to review status of key activities and/or KRI’s. I partner with 1st and 2nd line stakeholders to ensure the effective execution of a closed loop process on all escalated client oversight related action items. I serve as primary day to day contact for questions, concerns and identified follow-ups resulting from key control activity assessments or KRI triggers. I validate process owner action plans drafted for KRI triggers address the identified risk and have been sufficiently completed.

Iris Jackson Education Details

Frequently Asked Questions about Iris Jackson

What company does Iris Jackson work for?

Iris Jackson works for Synchrony

What is Iris Jackson's role at the current company?

Iris Jackson's current role is COP Process Leader at Synchrony.

What schools did Iris Jackson attend?

Iris Jackson attended Devry University.

Who are Iris Jackson's colleagues?

Iris Jackson's colleagues are Vincent Bond, Florencia Calo, Jhena P., Jacci Andersen, Sakina Fatima, Vivek Panda, Abhishek Sikarwar.

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