Iris Matthews Email & Phone Number

Sparks, Nv, Us

Mountain View, California, Us

Mountain View, California, Us

Creates processes to standardize operations and create efficiencies in supporting the VP of SBSEG Direct Sales, including driving and/or participating in operational planning, executive advisory and support, communications, and project management. • Manage the operational cadence of the business – including agendas and prioritize information needs and flow across staff meetings, business reviews, strategy offsites, and all-hands.• Ensure the VP is properly briefed, well-informed, and engaged with various programs, operational projects, and initiatives to maximize time and efficiency.• Collaborate with senior leaders to develop, update, and communicate strategy and plans for the organization. • Prepare and help present executive reports, presentations, and other critical communications.• Record and communicate key learnings, decisions, actions, and commitments. Responsible for post-meeting follow-through and progress tracking.• Partner closely with stakeholders to manage the “brand” of the organization and act as a final checkpoint for messaging and content.• Work directly with the VP and senior leadership team in SBSEG Direct Sales on critical strategic, organizational, and operational projects on growing Online Ecosystem, transforming the customer engagement experience, and developing a world class SaaS sales culture. • Partner with key stakeholders in Marketing, Sales Operations, L&D, Talent Acquisition, Analytics, and Finance to ensure alignment on critical initiatives and ensure proper ownership. • Support a high-performing culture by creating and monitoring employee touchpoints and engaging/coordinating employee motivational activities.• Partner with Finance on headcount and expense management.

Mountain View, California, Us

Drives transformational initiatives to ensure organizational success. The responsibilities also include driving global GTM product launches and security/compliance programs for SBSEG. The position often manages programs with 10+ workstreams, including program managers from cross-functional teams. • Drove QuickBooks Desktop Annual launch, enabling SBSEG DT Ecosystems that contribute ~1.8B annually two years in a row with no critical defects or products escalations.• Managed the annual automatic version protection upgrade for QBDT subscribers and improved it from a 10-day process to five hours. • Responsible for driving the SBSEG W7 EOL program, initiated by Intuit IIS, to reduce security risks posted by DT customers on the OS that would be without security updates. Conversation rate was ~35% compared to the industry rate of ~9%. • Led the GTM launch of Money by QuickBooks mobile app in ~4 months by establishing program structure and OpMechs across multiple marketing segments. Established a strong partnership with Product to ensure successful deliverables for the GTM product and post-launch market performance.

Mountain View, California, Us

Drives Finance requirements and testing in system implementation affecting money movement and reconciliation. The responsibilities include e2e system understanding to identify gaps and risks in the proposed design. The role requires a thorough understanding of application and system capabilities to provide guidance to cross-functional teams on ways to ensure financial integrity. • Created infrastructure for Finance Target State based on Corporate Accounting requirements, built user acceptance test cases, and communicated success exit criteria with the Product teams. • Led Finance partners, including senior and group managers, in establishing repeatable processes for projects. • Performed managerial responsibilities after the previous manager departed, including personnel management. • Partnered with Product and Engineering managers to drive Finance Money Movement Steering Committee calls, sharing Finance Money Moving Initiatives and Production Defects Dashboards.• Managed conflict and negotiated priorities with cross-functional teams to reach the most effective solutions while maintaining financial integrity.• Drove discussions on AWS migration for Finance and partnered with Product Development and Internal Audit to ensure no negative impact to customers and Intuit’s financial integrity.

Mountain View, California, Us

Manages the cross-functional execution of strategic programs across multiple projects focused on electronic money movement and impact on the internal risk and financial management for the Employee Management Solutions division.• Drive cross-functional execution of multi-billion dollar money movement programs, from technical and functional requirements to easy and smooth delivery in accordance with stated business and technical objectives. • Identify critical path activities and coordinate activities across groups to achieve success.• Create, maintain, and communicate program roadmaps. Communicate regularly to key stakeholders and leadership on program progress, risks, issues, and recommendations. • Perform cost-benefit analysis and alternatives for input to business cases.• Establish strong partnerships with third party solutions providers, including one of the largest banks in the country.• Partner with Legal and Compliance in negotiating agreements with third party solutions providers and minimize risks• Apply holistic approaches to problem solving – ensuring optimization of end-to-end processes.• Key participant in quarterly meetings with banking partners and treasury for electronic money movement related activities.• Coach and mentor other team members as appropriate.

Mountain View, California, Us

WCGB Co-ChairIntuit, Reno, NVResponsible for increasing employee involvement in many of the empowering benefits that Intuit provides, such as donations matching and volunteers hours. The Co-Chair works closely with the local WCGB team and communities as well as WCGB teams across other Intuit sites. - Work with the other Co-Chair and team to develop and improve operation mechanism in supporting multiple charities and functions in our area- Create and update dashboard on WCGB progress- Grant and Expenses Management- Coordinate Intuit Tax Freedom project assisting customers in filing their income taxes using TurboTax- Communicate WCGB successes and impact to the local community

Mountain View, California, Us

Responsible for working closely with business operations managers on project implementation to identify changes to existing business processes. The project manager also provides guidance to the User Acceptance Testing Coordinators to develop user acceptance testing strategy and communication. This position is also instrumental in working with Learning and Development to create and deliver training material on product launches. • Take the project requirements and drive a cross-functional team to deliver solutions.• Develop in-depth understanding of the processes utilized by business partners. • Understand short-term and long-term business strategies to ensure projects meet business needs.• Improve upon existing processes and define new processes necessary to ensure successful execution and control of the project.• Responsible for Change Management communication to clients, key stakeholders, and the leadership teams.• Presentation of project progress and final product delivery in weekly jumpstart meetings, regular team staff meetings, and departmental all-hands meetings.• Focus on end-to-end processes affecting multiple functional teams, including Service Delivery, Accounting/Risk, and Computer Operations.• Utilize past system knowledge and experience in developing requirements.

Mountain View, California, Us

Responsible for developing testing strategy for Run the Business releases. Duties include working with cross-functional teams to understand design and identifying gaps in business requirements throughout the testing cycle. - Partner with Product Development on understanding design, implementation, and defect resolution- Work with business to ensure thorough understanding of the end to end business needs- Create test plan and detailed test cases- Execute test cases with detailed record of execution results - Communicate quality validation progress- Identify risks and gaps throughout the Software Development Life Cycle

Mountain View, California, Us

Responsible for leading the quality of projects. Duties include working with cross-functional teams to ensure that projects are delivered on schedule and with high quality, while keeping stakeholders informed of project progress at all stages. - Manage relationship and licenses with test tool vendor to ensure the team has proper training and support. - Work with business partners in reviewing articles in The Hive and provide answers to the Intuit’s Live Community during Year-End.- Utilize SharePoint and created the QA Landing page to centralize PSP QA test plans, defect reporting, and other communications.- Coordinate with business product managers, system designers, and engineers to ensure a clear understanding of requirements, system design, code implementation, and communication of the delivered product. - Provide feedback on use cases and engineering design documents, including wireframes proposing the screen layouts of the new application designs- Serve as subject matter expert on existing products as they are integrated with newly developed applications.- Identify deliverables for each delivery cycle, baseline the tasks, assign and review resource allocation. - Track progress on Microsoft Project Server to ensure that necessary adjustments are made for any work variances identified or shift in deliverable priorities. - Document onboarding processes to bring the India team and other new members up to speed.- Execute and coordinate Quality Assurance and User Acceptance testing efforts, including test environment set up, test plans, test cases, execution, and reporting defects.- Serve as point of contact for issues and escalations from business partners and provide guidance to update business processes as needed

Mountain View, California, Us

Education record

Education record

Bachelor Of Arts, Sociology

Education record

Education record