Iris M. Email & Phone Number

San Francisco Bay Area

Support, coordinate, and implement a range of processes and tasks related to Human Resources and Finance departments.• Support onboarding/offboarding, trainings, tracking, and creation of outreach materials. Organize and maintain HR documents and records in Salesforce and G-suite. Provide administrative support for general HR work and special projects as needed.• Conduct initial analysis of quantitative and qualitative data of annual Diversity, Equity, Inclusion, & Culture Survey.• Reconcile monthly store sales and donations, and report sales tax. Ensure hourly employee payroll is accurate and on time by preparing and assisting with Trinet payroll processing, and conducting quarterly timesheet audits.• Perform customer service functions by responding to employee HR / Finance requests and questions; draft emails and contribute to relevant communication with staff.

Streamlined and monitored processes to ensure smooth transition of client work from contract signing to project completion. • Conducted interviews to understand client’s marketing goals, understanding client’s products and customer acquisition strategy, to create effective marketing campaigns. Ensured all marketing assets were on-brand and aligned with client’s global business strategy. Drove leads for up to 15 partners per quarter • Reviewed copy, scheduled deadlines, communicated with stakeholders and carried out other process management responsibilities• Collaborated with the graphics department on advertising artwork. Worked with brand managers and/or senior staff to maintain deadlines, budgets, and objectives• Planned, managed, and executed projects from beginning to end

San Francisco Bay Area

Promoted and strengthened distribution client’s interaction with Sales and Marketing departments. Managed calendar, scheduled team meetings, and prepared agendas and all relevant materials. Primary point of contact for all client assets. Directed all client title status, publicity and Marketing bulletins to Sales department, editing for clarity.• Planned and executed seasonal launches and Sales meetings, including scheduling conference rooms, arranging guest greeting and registration, and event management of set-up and breakdown.• Navigated clients through proper protocol and channels that eliminate duplicate and multiple e-mails and phone calls as central point for all publication-related components, such as cover image updates and related features. • Assured final image assets are properly uploaded with completion of all tasks by handling inquiries and requests, and addressed concerns from clients, Sales team members and other departments. • Cultivated strong, positive and efficient relationships with outside partner decision-makers by fulfilling differing needs.• Researched, routed, distributed necessary material by collaborating with cross-functional teams.• Optimized utilization of physical assets by correlating sales calls with trade shows and managing multiple spreadsheets for seasonal title lists, advance copy tracking, and trade sales show inventory and ordering.• Maximized prototype and advances use by ensuring high profile clients are assigned to greater trade shows.Key Project: Advance Request Process: Streamlined and clarified advance request system to facilitate system comprehension by increasing spreadsheet visibility.

Ba, International Relations

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