Senior Implementation Consultant
Current Ensured the fiscal integrity of annuities purchased in accordance with the contract between clients and MetLife Corporate Benefit Funding Handled day to day administration and served as the liaison between bulk check closeouts and internal and external clients Developed and enhanced MetLife’s reputation among clients as an industry leader Generated and analyzed business reports/reconciliations and adhoc reports from clients, as well as determined any necessary actions from those reports/reconciliations. Ensured that bulk check wires were paid within contract specific timeframes and sent monthly reports to client and/or Third Party Administrator Processed annuity activities, reviewed and updated systems accordingly. Reviewed rejects and analyzed root cause, forwarded any unresolved issues to client. Resolved trigger and social security death match reports. Reviewed monthly reports, updated system and provided client/TPA with any items that could not be resolved by MetLife. Reconciled MetLife internal completed file against clients’/TPA complete file annually. Completed comparison of indicative data for individuals, status of annuitants, retirement dates and amount. Communicated findings to client and partnered to identify a resolution. Tracked and reported results for auditing and any reserve impacts.
