Lead Ux Designer
Current- I lead the design and UX of the customer portal for Alteryx.
- Design all aspects of UX and develop the overall vision for the customer portal
- Delivered more than 20 new tools and features in the customer portal to enable customer success and growth
- Created a digital support case experience and enabled case deflection leading to overall savings for the company
- Designed analytics skills and maturity assessments to identify the next steps for customers with targeted learning resources
- Collaborate in a cross-functional team of product managers, developers, and customer success managers in an agile environment