Iris Tan Email & Phone Number

Federal Territory Of Kuala Lumpur, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Achievement during my career as Senior Account Manager:1) Highest Sales Performance of the Year 2023: Achieved an outstanding sales record, generating RM 8 million in sales. Demonstrated strategic thinking, client relationship management, and consistent results.2) Top Sales Performance in the Singapore Account: Excelled in the competitive Singapore market, securing the highest sales performance within the account. Leveraged market insights, negotiation skills, and customer-centric approaches.3) Strategic planning on Business plan 2024: Collaboration and partnership with new alliance. Team goal setting and digital transformation to optimize team efficiencyTrainer and Role Model for Account Managers: Served as a mentor and role model for fellow account managers. Provided guidance on effective sales techniques, relationship-building, and professional growth.4) Conversion of a New Account into a Permanent Customer: Successfully onboarded a new account, nurturing it into a loyal, long-term customer. Employed consultative selling, needs analysis, and relationship management.5) Contract Optimization for Additional Income: Reviewed existing contracts to identify revenue-enhancing opportunities. Negotiated favourable terms, upsold services, and explored cross-selling possibilities.6) Revived an Abandoned Account: Revitalized an inactive account, turning it into a valuable revenue stream. Re-established communication, addressed concerns, and provided tailored solutions.

Kuala Lumpur, Malaysia

Achievement during my career as Account Manager1) Successfully converted two major accounts from competitors, expanding our market share.2) Consistent Revenue Growth: Achieved year-to-year business revenue growth since 2019, demonstrating sustained performance.3) Sales Performance Excellence: Surpassed a 20% sales KPI consistently since joining in 2019.4) Positively impacting the entire organization on growth mindset5) Audit Recognition: Received accolades for excellence in sales and business development during audits.Effective Communication:6) Established clear communication channels within internal departments: Facilitated seamless collaboration across teams.7) Client Relationship Management: Developed new business opportunities with existing clients.Identified areas for improvement to meet ambitious sales quotas.8) Customer-Centric Approach:Collaborated across departments to meet customer needs and achieve organizational goals9) Embrace additional roles as project manager. Strive for better career recognition, exposure and achievement

Bangsar South

Senior E-Wallet Manager | Boosting Transactions and ProfitabilityAs a seasoned E-Wallet professional, I've successfully managed a Bank Negara Certified E-Wallet, driving growth through strategic initiatives. Here's how I've contributed:1. Merchant Recruitment: - Recruited over 250 retail and F&B merchants within a span of 7 months. - Leveraged strong networking skills to onboard key partners.2. Collaboration with Key Accounts: - Orchestrated ongoing collaboration activities with key accounts. - Focused on boosting transaction volumes and overall profitability.3. Customer-Centric Approach: - Deeply understood customer needs and pain points. - Developed successful business partnerships to enhance user experience.4. Sales Promotion and Budget Management: - Set and achieved ambitious targets. - Successfully implemented sales promotion plans within budget constraints.5. Wallet Share Optimization: - Strategically managed product and service mix. - Fine-tuned pricing and margins to align with business goals.6. Efficient Administration: - Meticulously handled administrative tasks. - Ensured accurate reporting and data integrity.7. Collections Management: - Oversaw timely collection from customers. - Maintained up-to-date aging reports.

Senior Business Consultant/Business Analyst | IT/Software IndustryAs a seasoned professional in the IT/software industry, I specialize in strategic planning, process optimization, and sales growth. My expertise lies in bridging the gap between technology and business needs. Here’s how I can contribute:Strategic Planning:Develop comprehensive short-term and long-term plans for the Sales Department.Align strategies with organizational goals and market trends.Efficient Sales Process:Formulate streamlined sales processes to enhance efficiency.Optimize lead generation, qualification, and closing procedures.Innovative Sales Approach:Continuously explore new approaches to drive revenue.Leverage data-driven insights for better decision-making.Cross-Departmental Collaboration:Interact seamlessly with other departments to achieve sales growth.Foster strong communication channels for successful project rollouts.Full Sales Cycle Management:From lead identification to closing deals, I manage the entire sales cycle.Provide end-user training as needed.Sales Strategy Execution:Execute targeted sales strategies to meet and exceed company targets.Monitor performance metrics and adjust tactics accordingly.Sales and Marketing Planning:Plan and execute sales and marketing activities.Align campaigns with business objectives.Customer Consultancy:Provide expert advice to customers on optimizing their business operations.Collaborate with cross-functional teams to deliver exceptional service.

Ipoh, Perak

National Sales Manager | Driving Growth and ProfitabilityI excel in devising effective strategies, analysing market trends, and achieving sales objectives. Here’s how I contribute to organizational success:Strategic Planning:Determine annual unit and gross-profit plans by implementing targeted marketing strategies.Analyze trends and results to adapt swiftly to changing market dynamics.Sales Objectives and Quotas:Forecast and develop annual sales quotas for regions and territories.Project expected sales volume and profit for existing and new products.Program Implementation:Develop field sales action plans as part of national sales programs.Ensure alignment with overall business goals.Market Agility:Maintain sales volume, product mix, and selling prices.Stay informed about supply and demand, economic indicators, and competitor moves.Pricing Strategy:Establish and adjust selling prices based on cost analysis, competition, and market demand.Operational Excellence:Schedule and assign tasks to the sales team, ensuring smooth operations.Monitor work results and provide necessary follow-up.Team Leadership:Recruit, select, orient, and train national sales staff.Foster a motivated and skilled workforce.Continuous Learning:Attend educational workshops and review professional publications.Build personal networks and stay updated on industry advancements.Collaboration and Results:Contribute to team efforts by achieving related results.Drive success through collaboration and cross-functional synergy.

Shah Alam, Malaysia

Serving the top 300 listed companies in Malaysia. Enhanced the value received & secure Ricoh's market share in this industry. Fulfilling customer's needs & wants as serving them the best.

Jalan Tandang, Petaling Jaya

Responsibilities:Marketing Mix Optimization:Developed effective marketing strategies for retail outlets.Maintained customer, prospect, and competitor databases.Implemented targeted marketing promotions.Corporate Sales Growth:Generated new business through corporate sales efforts.Cultivated strong relationships with event organizers.Event Planning and Implementation:Successfully organized and executed roadshows.Demonstrated excellent planning skills during ongoing events.Database Marketing:Leveraged data-driven insights for targeted campaigns.Product Management:Contributed to product positioning and lifecycle management.Experiences Gained:Effective Negotiation:Honed negotiation skills while working with brand principals.Achieved favorable outcomes in business dealings.Self-Driven and Organized:Proven ability to work independently with minimal supervision.Excelled in organizational and motivational aspects.Industry Knowledge:Familiar with Consumer Electronics & Imaging products.