Iris Clermontet Email & Phone Number

Ville De Paris, Île-De-France, France

Paris, France

Versailles, Île-De-France, France

Now integrated to the Fnac-Darty Group, N&D is a retailer focused on well-being, travel and nature. Its marketplace launched in 2014.- Updated product data on 3000+ references in the Marketplace catalogue using Akeneo PIM tool to improve filtered navigation and content quality- Conducted quality assessment, feedback and communication for top sellers to improve KPIs and overall customer satisfaction- Managed customer service for the Marketplace- Supported 120 sellers in their… Show more Now integrated to the Fnac-Darty Group, N&D is a retailer focused on well-being, travel and nature. Its marketplace launched in 2014.- Updated product data on 3000+ references in the Marketplace catalogue using Akeneo PIM tool to improve filtered navigation and content quality- Conducted quality assessment, feedback and communication for top sellers to improve KPIs and overall customer satisfaction- Managed customer service for the Marketplace- Supported 120 sellers in their Ultimate Beneficial Owner (UBO) declaration process on HiPay payment management platform Show less

Région De Paris, France

Fidélia provides clients insured by the Covea Group with assistance when a casualty occurs (engine breakdown, lost home key, car accident...)- Acknowledge, analyze and reply to refund demands in regards of terms and conditions for customers of the Covéa Group (MAF, MMA, GMF...)- Escalate anomalies or customer claims when necesary

Montreuil, Île-De-France, France

Ubisoft is the biggest independant video game publisher in France. The Studio in particular is at the origin of Rayman, The Raving Rabbids, Tom Clancy's Ghost Recon or Watch Dogs.- Monitoring product-approvals for Rabbids licensees: o Gather and follow-up the licensing projects from 150 Rabbids licensees o Brand police enforcement: evaluating the compliance of licensing projects with the Rabbids brand guidelines o Inventory of pre-production and final samples-… Show more Ubisoft is the biggest independant video game publisher in France. The Studio in particular is at the origin of Rayman, The Raving Rabbids, Tom Clancy's Ghost Recon or Watch Dogs.- Monitoring product-approvals for Rabbids licensees: o Gather and follow-up the licensing projects from 150 Rabbids licensees o Brand police enforcement: evaluating the compliance of licensing projects with the Rabbids brand guidelines o Inventory of pre-production and final samples- Project management: o Organizing telephone or on-site meetings with partners o Designing a roadmap for deliverables, reviews and feedbacks of on-going projects o Evaluating and approving deliverables with the help of the Rabbids Artistic Director o Conducting the creation of new brand assets- Elaboration of an monthly corporate licensing Newsletter o Inquiring the video game, TV show, Publishing, Social Media teams on their latest successes or upcoming projects o Enabling the Rabbids international contributors to be aware of the latests brand achievements o Sharing an innovation and competition watch with the brand stakeholders o Connecting people looking for complementary information on specific brand projects- Brand assets management: o Brieffing internal artists when creating new assets for the brand o Listing, naming and classifying new assets in both internal and extrnal databases- Renewing brand documentation: o Presentations and one-pagers sharing the Rabbids brand key data and achievements o Adapting brand books with updated brand assets Show less

Paris Area, France

Youboox developped an app with the ambition of becoming the new Netflix... for books!- Planned and implemented multi-channel (email, push, in-app) communication journeys to onboard, engage, and retain users- Supported projects development: white label app, partnerships- Managed daily customer support on Zendesk

Paris Area, France

After the Hewlett-Packard company split in 2015, its consumer electronics division formed a more agile entity: HP Inc- Cooperated with Key Account Managers on a daily basis to provide clients with specific product information- Updated business documentation: weekly retail sellout reports, market analysis (GFK panels), presentations- Translating internal communication tools (English to French)

Région De Paris, France

Now part of Groupe Flammarion, the Franco-Belgian publishing house specializes in graphic novels, such as The Adventures of Tintin and Corto Maltese, and children's literature like the Martine series.- Daily press watch, review and press agents assistance- Management of the graphic novels press stocks and shipment logistics- Composing visual assets selections for the press or exhibitions, producing press proofs, performing reproduction copyrights checks- Collaborating in the… Show more Now part of Groupe Flammarion, the Franco-Belgian publishing house specializes in graphic novels, such as The Adventures of Tintin and Corto Maltese, and children's literature like the Martine series.- Daily press watch, review and press agents assistance- Management of the graphic novels press stocks and shipment logistics- Composing visual assets selections for the press or exhibitions, producing press proofs, performing reproduction copyrights checks- Collaborating in the organization of the national library tour of Juan Díaz Canales & Ruben Pellejero for their reprise of the Corto Maltese graphic novel series Show less

Marketing Digital

Un bootcamp de 3 mois pour devenir capable de concevoir et gérer des campagnes de publicité sur les moteurs de recherche (Google Ads.

Master'S Degree, Marketing

Activities and Societies: 2015: Treasurer for PXL, geek & pop culture association of NEOMA BS - Reims Campus 2017: Participant.

Echange Universitaire (Niveau Master), Marketing

Second experience as an international student abroad

Education record

Summer Session - 6 weeks First experience as an international student abroad

"Classe Préparatoire Aux Grandes Ecoles" (Preparatory Cycle To Enter A French Business School)

High School Diploma ("Baccalauréat"), European Section, With Honors