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Retired management professional with over 20 years organizational experience in non-profit, educational, and corporate environments. Proven ability to organize and lead projects while coordinating and managing staff. Able to relate to a wide assortment of personalities. Demonstrative ability to provide leadership and structure to any project or special initiative. Proven ability in providing effective customer support. Capable and creative problem solver. Secondary specialty: Musician; Lyric Soprano; soloist, choral section leader.
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Soprano Soloist/Section LeaderSt. George'S Episcopal Church May 2017 - Dec 2019Brooklyn, Ny -
Soprano Soloist/Section LeaderFlatbush Tompkins Congegational Church Apr 2008 - Apr 2017Brooklyn, Ny
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Dir. Of Financial Systems Management Network ServicesNew York University Sep 1998 - Apr 2016Direct all activities of the Financial Information group, including the planning for all division network resources, hardware, software, and interface functionality. Perform strategic assessments of business technology needs. Develop and manage all IT infrastructure projects and initiatives. Responsible for the development and management of a million dollar annual budget. Oversee the management of the multi-platform (Windows Mac OS) 300+ node network (6 locations); Service Desk and Desktop Support. -
Dir. Of User SupportNew York City Department Of Probations Aug 1996 - Sep 1998Greater New York City AreaManaged the daily operation of User Support group including a trainer; provided support to 1500 agency staff utilizing Windows NT 4.0 Workstation, Windows 95, and Windows 3.1 in a multi-platform (Novell 4.11 and Windows NT Server NOS) environment. Direct the administration of LAN resources, including email services (GroupWise). Support proprietary and off-the-shelf computer applications such as Microsoft Office 97. Manage and direct computer training development, curriculum planning, and class scheduling for the agency. Manage expense and capital budget projects. Coordinate services with vendors, overseeing budget control. Prepare budgets and reports for executive management. Managed the agency-wide migration of Probation Department desktops to Windows NT 4.0. Implemented Support Magic as the Help Desk problem management application. Contracted New Horizons Training Corp. to provide core technology skills to the Probation Officers and agency clerical staff (Microsoft Suite). Designed productivity tools in Word and Excel 97 to ease clerical staff creation of probation -
Manager Of User Support And TrainingSwissair Transport Co Limited Aug 1991 - Apr 1996Managed the Operations and Support unit in the Communications and Information Systems department; provision of first and second-level telephone assistance to internal and external clients accessing the Swissair international data (Timeplex Link/2 WAN, Token Ring LAN) and voice network. Support IBM intelligent hubs (8260) and network management application running on NETVIEW/6000 platform. Direct the administration of IBM LAN Server resources and mainframe access (RACF.) Coordinate telecommunications facilities maintenance with vendors. Administer and maintain ACD (Aspect CallCenter) programming and groups for the department. Manage all customer application training development projects. -
Help Desk SupervisorColumbia University In The City Of New York 1978 - 1991New York, New York -
Technical Support AnalystColumbia University In The City Of New York 1978 - 1991
Iris Harris Skills
Iris Harris Education Details
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Higher Education/Higher Education Administration -
Music -
Music Education -
Hs Of Music And ArtRegents Diploma; Music
Frequently Asked Questions about Iris Harris
What is Iris Harris's role at the current company?
Iris Harris's current role is Retired IT Project / Operations Manager.
What is Iris Harris's email address?
Iris Harris's email address is ir****@****nyu.edu
What is Iris Harris's direct phone number?
Iris Harris's direct phone number is +121299*****
What schools did Iris Harris attend?
Iris Harris attended Teachers College, Columbia University, Queens College, Syracuse University, Hs Of Music And Art.
What are some of Iris Harris's interests?
Iris Harris has interest in Football, Baseball, Basketball, Tennis, Music (Voice And Instrumental), Support Services.
What skills is Iris Harris known for?
Iris Harris has skills like Classical, Music Education, Music, Musical Theatre, Piano, Singing, Performing Arts, Music Theory, Ensemble, Higher Education, Management, Orchestral Music.
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Iris Harris
Senior Sales Manager- Corporate Group And Business Travel At Doubletree By Hilton Jacksonville AirportMetro Jacksonville2yahoo.com, jaxcvb.com8 +190486XXXXX
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