Iris Hill Email & Phone Number

Plainsboro, Nj

PRIMARY RESPONSIBILITIES:Develop and implement innovative managed market access programs and solutions to improve:• Product awareness and pull through • Treatment to guidelines• Medication access and adherence• Disease awareness and management • Knowledge of coverage and reimbursementPrograms and solutions focus on payers, healthcare providers, and patients and include digital and non-digital tactics.LEADERSHIP:Lead cross-functional teams to contribute to the development of solution strategies, identification of tactics and implementation. Address strategic customer needs and ensure alignment to organization’s business objectives. Evaluate competitive landscape issues, reimbursement guidelines, marketplace trends, account team insights, Voice of the Customer (VOC), HEOR evidence, product launch schedule, brand messaging and positioning. RELATIONSHIPS: Build and support long-term relationships with Strategic Accounts, including strategic national health plans, PBMs, IDNs and managed markets channel customers. Interact with Vice Presidents and Senior Leadership in Managed Markets, Market Access, Brand Marketing, HEOR, Policy, Legal, Field Sales, Trade, internal partners and other cross functional teams. Collaborate with Managed Markets Leadership to ensure solutions align to field priorities and tactical plans. Direct cross-functional team collaborations, agency and vendor management to ensure projects are completed on time and within budget.

Responsible for program account management for top National Accounts. Uncover customer insights and program needs. Maintain customer relationships within medical, quality, disease management, case management and clinical. Leverage cross-functional team relationships to deliver creative practical customer solutions that confirms a trusted partnership. Provide direct strategic and operational support to the National Account & Regional Teams. Develop strategy and tactics to capitalize on program and pull through opportunities. Identify operation and communication gaps and develop, implement and train account teams on procedures to remove barriers and streamline processes.

Liaison across payer channel teams, brand marketing and care management. Select and manage third party vendors, contractors relations and budget. As a proactive matrix partner, collaborate with brand payer marketing and regional teams on pull-through strategies and tactics. Accountable for strategic and tactical planning for specialty, employer, federal and managed markets teams. Identify, develop and launch non-branded and team resources. Responsible for associated budgets and project management.

Plan and implement strategic and tactical planning for the specialty, employer, federal, and managed markets based on customer insights and mutually aligned needs. Consultant on aligning brand strategies with synergistic opportunities and emerging market trends. Identify, develop, launch and project manage resources and initiatives for managed markets account teams.

Develop content and collaborate with product management, commercial analysis, customer marketing segments, account managers, consultants, vendor agencies and customers in developing marketing strategies and pull-through tactics. Orchestrate and manage creative teams for content development, graphic design, production, and delivery of program and tactical managed markets materials of pharmaceutical products supporting diabetes, heart failure, and antibiotics. Accountable for budget and project management of program and support materials.

Bachelor Of Science (Bs), Dietetics

Master Of Arts (Ma), Human Services Administration