Iris Hu Email and Phone Number
The journey through Salesforce's and it's ecosystem, I have honed my skills in creating alignment, fostering stakeholder engagement, and ensuring impactful outcomes. With a strong command of Saas, project management, BPI and change, I have navigated diverse business environments, facilitating global collaboration and cross-functional team leadership. My mission is to continue leveraging these competencies to support people, process and their needs for growth.
Gracey Consulting
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ConsultantGracey Consulting Apr 2024 - PresentSan Francisco, California, United StatesDriven by a passion for navigating complex transformations within the technology industry, I bring over 18 years of extensive experience in leading organizations through mergers and acquisitions, optimizing operations, and orchestrating large-scale program management initiatives.Mergers & Acquisitions (M&A) Expertise:I specialize in guiding organizations through the intricacies of mergers and acquisitions, leveraging strategic insights and operational expertise to ensure seamless integration and sustained growth. My track record includes successfully integrating diverse corporate cultures, harmonizing operational frameworks, and realizing synergies that drive value creation.Operations Optimization:With a keen focus on operational efficiency, I have spearheaded initiatives that streamline processes, enhance productivity, and reduce costs without compromising quality. My approach involves implementing best practices, deploying scalable solutions, and fostering a culture of continuous improvement to achieve sustainable operational excellence.Program Management Leadership:As a seasoned program manager, I have overseen multifaceted initiatives from inception to execution, aligning cross-functional teams, resources, and timelines to achieve strategic objectives. I am adept at mitigating risks, resolving complexities, and delivering projects on time and within budget while maintaining stakeholder alignment and satisfaction. -
Chief Growth OfficerBeme.Ai Aug 2023 - Dec 2023San Francisco, California, United States -
Strategic Engagement LeadSalesforce Jul 2005 - Apr 2023San Francisco, California, United StatesApril 2020 - April 2023 I spearheaded strategic customer success initiatives targeting Salesforce's key clients, including the largest, most intricate, and most forward-thinking organizations. Within this capacity, I had established authentic, dependable partnerships with the sole purpose of extracting value from their Salesforce investment. As a Partner and Advisor, I oversaw consulting endeavors, drove innovation in products and business models, and ensure steadfast execution. My approach emphasized creating alignment from topleadership down and delivering the intended value through activities focused on achieving specific outcomes. Developed and executed strategic plans to engage key stakeholdersand foster relationships.·Collaborated with cross-functional teams both internal & withcustomers to drive engagement initiatives and increase adoption ofSalesforce products·Implemented innovative engagement strategies to enhance customerloyalty and satisfaction.·Analyzed data to measure engagement effectiveness and adjuststrategies for optimal results. -
Vp Finance TransformationSalesforce Jan 2017 - Apr 2020San Francisco, California, United StatesCo-created long-range strategic plans to support Global Financetransformation.Led cross-functional team in driving successful implementation offinancial transformation initiatives.Spearheaded cost optimization strategies resulting in significantsavings for the organization. - Managed $2M cost savings projectportfolio.Led system-wide creation/implementation of standardized ProjectManagement Metrics, capacity planning and prioritizationDirectly manage Project Managers and Program Managerspromoting high level of teamwork / collaboration with Finance &Operations leadership, IT project teams & across company.Implemented applications that supported process documentation,project management and internal prioritizationDeveloped and deployed business value metrics for internal projectsCreated global Finance PMO & customized BPI methodology (intaketo completion)Methodology saved 10K+ hrs. delivery of 60+ projectsCompleted 20+ BPI projects with cost savings, team retention &reduced error rates.Achieved 98% global adoption of methodology (HULA), in 12 mos.Trained & onboarded 600+ Finance SMEs (400 in PMO workshops),up to CFOs, EVPs as owner of global enterprise-wide Financeonboarding.Created online training modules leveraged globally. Built rewardsplan.Created internal marketing campaign with CFO & executives(videos, monthly newsletters, website). -
Vp Finance M&ASalesforce May 2010 - Apr 2019San Francisco, California, United StatesLed M&A activities from pre-diligence to steady stateCompleted over 40+ acquisitionsDeveloped and executed M&A strategies aligned with businessobjectives and growth targets.Conducted comprehensive due diligence assessments to evaluatestrategic fit, financial performance, and risks of potential acquisitiontargets.Led negotiations and structuring of M&A transactions, includingvaluation, deal terms, and integration plans.Collaborated closely with cross-functional teams, includingproducts, sales, finance, legal, and operations, to ensure successfulexecution and integration of M&A transactions.Managed relationships with external partners, including auditors,advisors, and other stakeholders.Provided strategic guidance and recommendations to seniormanagementLed post-acquisition integration efforts to maximize synergies andachieve strategic objectives.Serving as a subject matter expert and thought leader -
Senior Director Revenue OperationsSalesforce Jul 2005 - Apr 2010San Francisco, California, United StatesBuilt training & documentation for worldwide operations change management (policy, process, training). Standardized one methodology across all operation units to prioritize projects / initiatives. Planned, executed & formalized communications for product deploys, policy/process changes, internal PR. Recruited, hired & led team/10 (Global Process Analysts, Training Coordinators, Communications Analyst). Project Lead for internal cross-functional projects (worldwide salesforce deploys, implementations, M&A).Creation & delivered training materials (instructor-led training, on-line training). Senior Manager, Sales Operations America 2005 to 2007Led ops teams (subscription & professional services, attrition, revenue adjustments, document management).Collaborated with Sales Department & managed contract negotiations. Resolved Customer Facing issues. -
Senior AnalystMacromedia May 2002 - Jun 2005Responsible for analysis of expenses as it pertains to payroll, time and billing and expensesAlso performed cost of goods analysis -
Business AnalystRedspark Jan 2001 - Dec 2001Responsible for all finance and operation processes
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SupervisorIfr 1993 - 1998
Iris Hu Education Details
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International Business Admin -
English
Frequently Asked Questions about Iris Hu
What company does Iris Hu work for?
Iris Hu works for Gracey Consulting
What is Iris Hu's role at the current company?
Iris Hu's current role is "Driving Innovation and Growth as a Transformation Leader | M&A Expert | Operations & Program Management".
What schools did Iris Hu attend?
Iris Hu attended University Of California, Berkeley, Carleton University.
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