Irma Sanchez Email & Phone Number

First I am a mother of 3 to two young men and a daughter who is 11. I'm currently in the market for full time employment. I have many trades from manufacturing to administrative support services which is one of my many favorites. What you will learn about me is that I don't shy away, so easily from anything that is challenging I believe where there is will there is a way. My goal here is to find a career that is suitable for me ...I like to stay busy at my desk or on the floor helping out where the company needs it the most. I am a team player at heart. I do great within a diverse team. I will basically do whatever it takes to get the job done with quality of course. .Additionally, I'm happy and mosts comfortable in a customer facing role in solving unresolved concerns in a timely manner turning the customer experience around is most rewarding to me making a difference is my cup of tea.

Listed skills include Customer Experience, Sales Order Processing, Skilled Multi Tasker, Dispatching, and 33 others.

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  Business Analyst

  Iconma

  Responsible for the on-going production effort for Client Deal Registration program for the Americas Channel Organization within the Partner Direct Operations team.Responsible for serving as primary interface between sales and other operational functions developing sales processes.Evaluated and implement improvements to sales programs. Responsible for researching deal registration requests and rendering a decision to approve or deny the request within established timeframe Addition to researching account ownership, searching pipeline / forecast for duplicate deals, and contacting partner, direct account team, or indirect team as needed to reach an approval / denial decision other activities do include, but not be limited to training of direct and indirect teams, tracking deal registration metrics, and reporting on program performance. Provide operational support to maximize sales force productivity. Identify issues/process improvements in area of responsibility to improve customer experience or productivity. Ability to drive projects/improvement programs cross functionally to implement improvements Extensive coordination of communications and information dissemination with sales force and cross-functional organizations. Intermediate sales support role or sales support supervisor, complete understanding of operational environment, segment, and product/service offerings and client set. Provide pre-sales and/or post-sales operational support. Manage order fulfillment. Research customer or order problems, and delivers solutions working cross-functionally to resolve. Liaises between the customer/partner and sales organization. Focus on delivering a positive customer or partner experience. Facilitate product and sales information flow. Drive sales operations process improvements. Serves as interface for order status and handles order escalation and SKU management

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  Austin Business College

  Business Adminstration