Irshad Ahmed Email and Phone Number
With 17 years in IT and Cyber Security, I bring a robust mix of Technical and Managerial experience across industries, including banking, healthcare, FMCG, and Manufacturing. My Career began in technical support, progressing to infrastructure and security management roles. At Michelin, I’ve evolved from an Application Support Analyst to a Global Transversal Security Manager. I am specialize in digital site security, application security, and manufacturing compliance, ensuring robust VPN, vendor assessments, and risk management practices.As AIM Region Security Manager, I led initiatives in Site and Application Security, Risk Management, and End user awareness campaigns. Now, I manage a Diverse team Responsible for Patching activities across Europe and the Americas, PAM solutions deployment & Support, and Global Factory Security. Known for my mentorship and focus on excellence, I coach my Team to implement top tier Security measures and Industry best practices.Core Skills: Application security, infrastructure security, manufacturing security, risk management Professional Interests: Cybersecurity advancements, infrastructure innovation, and software security Career Highlights: Successfully transitioned from infrastructure to cybersecurity, led regional security for India and AIM, and currently spearhead global security operations and mentoring.
Michelin
View- Website:
- michelin.com
- Employees:
- 14606
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Gto Security ManagerMichelin Jul 2024 - PresentPune, Maharashtra, IndiaI currently lead a skilled team responsible for coordinating Patching activities across Europe and the Americas, supporting PAM solutions deployment, and ensuring Global Factory Security. Recognized for my mentorship and commitment to excellence, I guide my team in implementing top-tier security measures and adhering to industry best practices, fostering a security-conscious culture that aligns with global standards.
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Information Security Manager Aim ZoneMichelin Jul 2019 - Nov 2024Pune Area, IndiaAs AIM Region Security Manager, I drove key initiatives across site and application security, risk management, and end-user awareness programs. A career-focused professional with extensive experience in IT and Security Management, I am responsible for fostering security and risk awareness throughout the organization. My role includes developing and enforcing information security policies, managing incident detection, overseeing business continuity, third-party risk management, and governance. With strong interpersonal and organizational skills, I ensure alignment with industry standards and uphold security across all operational levels.
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Information Security Manager IndiaMichelin Nov 2017 - Jul 2019Gurgaon, IndiaResponsible for ensuring the confidentiality, integrity, and availability of IT infrastructure resources, aligning with service level targets and industry security standards. I develop and maintain the organization's Security Policy and Security Plan, ensuring compliance across all teams, including third-party suppliers. Key responsibilities include regularly reviewing and auditing security controls, leading rapid responses to security incidents, and contributing to post-incident analyses. I also assess the security impact of change requests and oversee the Security Management process, ensuring it operates effectively to protect organizational assets.
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Senior It AnalystMichelin Jun 2012 - Nov 2017Chennai Area, IndiaWith 5 years and 7 months at Michelin, I started as an Application Support & System Engineer, managing comprehensive on-premises infrastructure and providing application and end-user support. I focused on improving customer satisfaction through NPS data analysis, enhancing service delivery, and managing key IT projects, including Symantec migration and storage security. Skilled in IT infrastructure and incident management, I also provided VPN access and support, working closely with project teams on application deployments for greenfield projects, ensuring seamless service delivery and high standards in IT support.
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Information Technology Infrastructure SpecialistKaizen It Services Pvt Ltd Dec 2009 - Jun 2012ChennaiWith 2 years and 7 months of experience as a System Support Engineer in the automobile sector, I provided comprehensive end-to-end IT support and delivery. My role involved managing first-level support for workstations and servers, as well as network and WAN issues. Asset Management, Collaborating with multiple IT vendors, I focused on enhancing infrastructure support and service delivery to ensure optimal operational efficiency. My commitment to quality IT support and effective problem-solving contributed to improved client satisfaction and operational performance. -
Technical Support SpecialistCms Info System Pvt Ltd Aug 2008 - Oct 2009ChennaiOver 1 year and 3 months, I provided technical support across various sectors, including banking, healthcare, FMCG, and textiles. My focus was on IT Service Management, prioritizing support and end-user satisfaction as core components of the process. Driven by curiosity and a passion for technology, I embraced opportunities to learn and adapt within diverse technical landscapes, enhancing my skills and delivering effective solutions to meet client needs.
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Customer Service Technical SupportSutherland Global Service Limited Aug 2007 - Aug 2008Chennai, Tamil Nadu, IndiaI began my career in technical email support for one of the world's largest e-commerce platforms, where I developed essential skills in customer satisfaction and support. This role developed me a strong sense of responsibility for delivering high-quality assistance and taught me the importance of minimizing mean time to restore and react in customer service. I gained valuable insights from my peers, learning professional strategies that enhanced my performance and confidence in providing effective support.
Irshad Ahmed Education Details
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Computer Science
Frequently Asked Questions about Irshad Ahmed
What company does Irshad Ahmed work for?
Irshad Ahmed works for Michelin
What is Irshad Ahmed's role at the current company?
Irshad Ahmed's current role is Global Transversal Operation Security Manager at Michelin.
What schools did Irshad Ahmed attend?
Irshad Ahmed attended Anna University.
Who are Irshad Ahmed's colleagues?
Irshad Ahmed's colleagues are Alexis Brionnet, Milan Pančić, Donnye Culbreth Jr, Bance Gabriel, Wayne Bigley, Czeslaw Cichy, Djamel Mansour.
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