Isaac Biroue
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Isaac Biroue Email & Phone Number

Senior Information Technology Support Analyst at Insight
Location: Casablanca Metropolitan Area, Morocco 4 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Role
Senior Information Technology Support Analyst
Location
Casablanca Metropolitan Area, Morocco
Company size

Who is Isaac Biroue? Overview

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Quick answer

Isaac Biroue is listed as Senior Information Technology Support Analyst at Insight, a with 16844 employees, based in Casablanca Metropolitan Area, Morocco. AeroLeads shows a matched LinkedIn profile for Isaac Biroue.

Isaac Biroue previously worked as IT Support Engineer at Nextlink Group and Technicien du support technique at Rg Consultants. Isaac Biroue holds Engineer'S Degree, Computer Engineering from Holberton School.

Company email context

Email format at Insight

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Insight

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Profile bio

About Isaac Biroue

Greetings! 👋 I'm Biroue, a versatile professional with a passion for delivering seamless IT solutions. As an IT Support and Linux System Administrator, I excel in providing top-notch technical support while ensuring the stability and security of Linux-based environments.Key Skills:💻 IT Support: Proficient in diagnosing and resolving hardware and software issues, committed to delivering exceptional customer service.🐧 Linux Administration: Expertise in configuring, optimizing, and securing Linux servers (Ubuntu, CentOS, Red Hat), ensuring reliable and efficient system performance.🌐 Networking: Solid understanding of network configurations, troubleshooting, and maintaining connectivity. Familiarity with routers, switches, and firewalls.🛡️ Security: Implementing and maintaining security measures to safeguard IT infrastructure. Knowledgeable about intrusion detection/prevention systems and security best practices.🔄 Automation: Scripting and automation using tools like Bash, Python, or Ansible to streamline repetitive tasks and enhance system efficiency.🚑 Emergency Response: Proven ability to respond effectively to critical incidents, minimizing downtime and ensuring quick resolution.📈 Monitoring and Optimization: Implementing monitoring solutions (Nagios, Prometheus) and proactively optimizing systems for peak performance.🧰 Troubleshooting: Adept at identifying and resolving complex technical issues, whether related to hardware, software, or network components.🌍 Cloud Technologies: Familiarity with cloud platforms (AWS, GCP, Azure) and experience in deploying and managing applications in cloud environments.🚀 Continuous Learning: Enthusiastic about staying updated on the latest industry trends, technologies, and certifications.Let's Connect:I'm eager to connect with fellow IT professionals, Linux enthusiasts, and tech aficionados. Whether it's troubleshooting a technical challenge or discussing innovative solutions, feel free to reach out!Ready to optimize IT infrastructure and elevate Linux systems? Let's connect and explore the boundless possibilities together!

Listed skills include Office365, Certification Cisco, Icdl, Certification Microsoft Certified Solutions Associate, and 8 others.

Current workplace

Isaac Biroue's current company

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Insight
Insight
Senior Information Technology Support Analyst
Casablanca, Casablanca-Settat, MA
Website
Employees
16844
AeroLeads page
4 roles

Isaac Biroue work experience

A career timeline built from the work history available for this profile.

Senior Information Technology Support Analyst

Casablanca, Casablanca-Settat, Ma

It Support Engineer

Current

Casablanca-Settat, Maroc

Google Workspace Expertise: Proficient in managing user accounts within Google Workspace, including creation, maintenance, and access management.Onboarding and Offboarding: Facilitate seamless transitions for employees, overseeing both onboarding and offboarding processes.Documentation Management: Utilize Confluence for comprehensive documentation, ensuring all procedures and protocols are meticulously recorded and easily accessible.VPN Setup and Security: Configure secure VPN connections using NordLayer, prioritizing network and data integrity.Password Management: Enforce stringent security measures with 1Password, safeguarding sensitive credentials and ensuring compliance with best practices.Remote Assistance: Utilize ISL Online for swift and efficient remote assistance, enabling troubleshooting and support regardless of location.License Management: Manage licenses effectively through the Adobe Admin Console, streamlining account creation and ensuring proper tool access for employees.Communication Platforms: Handle the creation of Slack accounts for employees, ensuring seamless communication and collaboration within teams.Cloud Services Management: Set up and manage accounts on Microsoft Azure, facilitating access to cloud services and resources for employees' projects and workflows.

Dec 2023 - Present

Technicien Du Support Technique

Casablanca, Casablanca-Settat, Maroc

Administration de serveursConfigurer le matériel réseauxMise en place et maintenance du matériel de téléphonieContrôler la partie physique et softwareGérer la partie WifiTraitement des incidents et des demandes de services de niveau 2 ou 3Maintien opérationnel des serveurs, routeur et du réseauParticiper aux projets de déploiement d’infrastructureMettre en service un équipement numériqueAssister les utilisateurs sur leurs équipements numériquesGérer les incidents et les problèmesAssister à l’utilisation des ressources collaborativesMaintenir et exploiter le réseau local et la téléphonieSécuriser les accès à InternetMaintenir et exploiter un environnement virtualiséMaintenir et exploiter un domaine ActiveDirectory et les serveurs WindowsMaintenir et exploiter un serveur LinuxConfigurer les services de déploiement et de terminaux clients légersAutomatiser les tâches à l’aide de scriptsMaintenir et sécuriser les accès réseaux distantsSuperviser l’infrastructureIntervenir dans un environnement de Cloud ComputingAssurer sa veille technologique

Feb 2021 - Dec 2023

Stage Réseau

Maarif

Jul 2018 - Nov 2021
Team & coworkers

Colleagues at Insight

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3 education records

Isaac Biroue education

Engineer'S Degree, Computer Engineering

I am BIROUE Isaac and I study Software Engineering ALX Holberton School. The ALX Holberton Software Engineering programme is.

Diplôme De Technicien Spécialisé, Sytèmes Et Réseaux Informatiques

Cesasup

Activities and Societies: Président du Bureau des 2 étudiants

FAQ

Frequently asked questions about Isaac Biroue

Quick answers generated from the profile data available on this page.

What company does Isaac Biroue work for?

Isaac Biroue works for Insight.

What is Isaac Biroue's role at Insight?

Isaac Biroue is listed as Senior Information Technology Support Analyst at Insight.

Where is Isaac Biroue based?

Isaac Biroue is based in Casablanca Metropolitan Area, Morocco while working with Insight.

What companies has Isaac Biroue worked for?

Isaac Biroue has worked for Insight, Nextlink Group, Rg Consultants, and Sarepta.

Who are Isaac Biroue's colleagues at Insight?

Isaac Biroue's colleagues at Insight include Martha Banister, Angela Bell, Sphr, Cir, Sarah Perry, Beth Reynolds, and Alan Nutt.

How can I contact Isaac Biroue?

You can use AeroLeads to view verified contact signals for Isaac Biroue at Insight, including work email, phone, and LinkedIn data when available.

What schools did Isaac Biroue attend?

Isaac Biroue holds Engineer'S Degree, Computer Engineering from Holberton School.

What skills is Isaac Biroue known for?

Isaac Biroue is listed with skills including Office365, Certification Cisco, Icdl, Certification Microsoft Certified Solutions Associate, Openstack, Gestion De Projet, Microsoft Excel, and Java.

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