Gained progressive responsibilities in overseeing management of 7,000 residential units in the tri-state area, implementing revolutionary policies to slash costs and expand revenue. Successfully Merged 2 Firms + Enabled Rapid Revenue Growth— Assesses property incomes, ensuring all rents are at market value and all tenants are paying in a timely manner. Institutes changes to address any shortfalls and improve returns. — Reviews tenant histories and evicts low-paying, delinquent, or unsavory tenants, thereby improving building standards and increasing rental value. — Meets regularly with investors to provide updates and track property profits. — Interviews prospective candidates and hires quality employees, providing targeted training to ease their transition and improve performance. — Meets weekly with all employees and facilitates monthly team-wide gatherings to set targets, establish protocol and evaluate performance, and motivates managers to take ownership of their properties.— Develops strong relations with local town officials and government representatives. — Hired in-house plumber, saving company over $300K annually on costly repairs.— Instituted new customer service phone system which ensures that every phone call is answered or returned promptly at all hours of the day or night. — Reviews maintenance requests, processes financial documents, and completes payroll operations for all employees. — Personally visits properties to resolve complex issues and provide property managers with additional support.

Oversaw kitchen-design projects, supervising employees in completing production work and ensuring orders were filled according to customer specifications. Improved Customer Satisfaction + Monitored Employee Performance— Coordinated work schedule for simultaneous projects, ensuring that all orders were shipped in a timely manner. — Clearly delineated job descriptions for all direct subordinates and reviewed their work on a regular basis.— Allocated resources, including materials, equipment, and personnel for each job.

Supervised large-scale projects for residential properties, overseeing all stages from planning to final execution and ensuring customer satisfaction. Collected Past-Due Balances + Improved Inventory Integrity— Reviewed job proposals and generated accurate estimates for each project. — Gained extensive knowledge of OSHA rules, site safety practices, and legal regulations. — Served as primary client liaison and ensured an overall positive experience. — Acquired appropriate insurance coverage for each project.