Isaac Harper Email & Phone Number

London, England, United Kingdom

- Managed rebuild of Open Banking payment product from MVP to scalable solution- Managed development and QA teams of 12 people- Researched, specced and managed development of new product line - from pure Open Banking payments to a SaaS platform for small and medium sized ecommerce retailers and wholesalers to manage their orders and inventory across sales.

London, England, United Kingdom

An evolution of my previous role:- Worked with R&D and exec team to determine key commercial and product requirements- Explored new product lines - from market research, interviews with clinicians, product design, business case generation, regulatory analysis, and management of consortium to apply for funding- Collaborate with with Regulatory & Compliance.

London, Greater London, United Kingdom

- Worked with compliance, regulatory and software/ML engineering teams to achieve FDA clearance and a world first CE marking for autonomous AI- Worked with executive team to formulate strategy- Led on applications for external funding and regulatory sandboxing

In addition to all my previous roles, I took over the running of the customer support function. I also became more involved in the development of the product, including:- Ticketing and troubleshooting bugs- Through structured feedback sessions and requests from customers, liaise with the development and sales teams to suggest, record and spec new features.

London

- Provide frontline customer support- Aid the sales process through product demos and answering product specific questions- Onboard new customers, ensuring a smooth and easy transition- Conduct regular reviews with new customers, recording feedback and helping resolve any issues- Train new customers on how to use and extract the maximum value from the.

London, United Kingdom

Launch 22 is a business incubator with a focus on providing workspace and mentoring for underprivileged individuals. I conducted competitor research, produced periodic analytic reports, created marketing material, and assisted with general management of the workspace - from welcoming visitors to making minor repairs.

A non-profit organisation that works with large companies and business leaders to empower and transform lives through entrepreneurial action. I was both treasurer of the society and part of a team launching a new project. The aim was to improve living standards by providing microfinance loans that allow entrepreneurs to purchase and rent out solar cookers.

Catch22 is a large social business which provides services to help those in tough situations turn their lives around. I assisted with business analysis and funding activities relevant to the Partnerships function of Catch22. I led and managed the competitor research for a new social action application, making recommendations to the management about routes.

Medica Reporting Limited is an innovative local healthcare company that uses technology to advance the quality and timeliness of diagnostic services. I was placed within the Finance Department, adding capacity at a time of high demand. I worked on bank reconciliation, staff expenses, system development to ensure correct client billing and optimisation of.

Bachelor Of Science (Bsc), Business Management, First Class Honours

Activities and Societies: KCL Amateur Boxing Club, Enactus KCL, KCL Boat Club (Rowing)

'A' Levels

Gcses, 8 At A* Grade And One At A Grade