Isaac Stetson Email & Phone Number

Kalamazoo, Michigan, United States

Creates, runs, and documents Cypress-based automated tests for web appsAdjusts HTML as needed to improve the long-term efficiency of test automation and developmentPerforms manual testing on websites, web apps, and augmented reality mobile appsProvides input on application UI design and functionalityCreates manual test scripts for regression testing, compliance requirements, and aiding developers in unit testing

Kalamazoo County, Michigan, United States

Independently managed QA responsibilities across multiple teamsPerformed manual testing for web and mobile applications, courses, and websitesUsed various testing techniques including ad-hoc, exploratory, functional, end-to-end, smoke, and performanceAuthored and maintained manual test scripts, QA process documentation, automated scripts running on Cypress, and help center articlesReviewed pull requests for quality standards, merged code, and monitored process jobs using GitHubProvided design feedback throughout the testing process that enhanced UI/UXSupported PMs by giving feature team updates, providing extensive product knowledge, and meeting with clientsCommunicated with customers to resolve Zendesk tickets and transform reported issues into replicable, actionable developer tasksCollaborated with all project stakeholders, including developers, project managers, sales, and customer support on project quality

Wrote IT technical requirements for overhaul of a ticket-based logistics issue tracking engineParticipated in internal testing of tracking engine overhaul with Kenco IT team to locate bugs and functionality issues resulting in smoother deploymentHelped resolve a diverse range of customer and distribution center issues as they appeared, using the network inbox, phone, or ticketing systemConducted audits and assists with document control to ensure adherence to ISO, Stryker, and Kenco standardsCreated custom Excel reports from data warehouse to provide current information to both Kenco and Stryker management

Fruitport Michigan

Presented ideas to improve production processesPrioritized tasks and operated production machinery to meet or exceed production targetsAssessed quality of outputs to ensure adherence to established standardsEngaged in ongoing training to continuously expand skill set

Lansing, Michigan Area

Kalamazoo, Michigan Area

Kalamazoo, Michigan Area

Kalamazoo, Michigan Area