I am a computer technician with two years experience in PC troubleshooting, problem solving, and interacting with customers in a patient and friendly manner. I have multiple certifications in the areas of software, hardware, networking, and security that give me a sound conceptual foundation. In addition, I possess a proficiency in installing, configuring, and the replacement of operating systems, desktop software, and hardware components.I’m a problem solver with an attention to detail, time management skills, and the ability to identify issues that may have been previously unidentified. Using excellent verbal and written communication skills, I am able to alert others of issues, and assist in implementing their solutions. I take pride in displaying a high level of responsibility, honesty, and dependability that gives others the confidence to trust me.My current career objective is to obtain an IT position such as Help Desk or Desktop Support.