Isaac Ramos Email & Phone Number

Dallas, Texas, United States

• Portfolio of 3 hotels – 1060 total rooms
• Implement strategies to optimize total hotel revenue.
• Ensure effective selling through channel management, yield management and pricing.
• Facilitate weekly revenue management meetings and daily sales business review.
• Build annual budget and monthly forecasts.

Grapevine, Texas, United States

• Portfolio of 12 hotels (Hilton, IHG, Marriott) – 1000 total rooms
• Work with General Manager, Sales, and Ownership to establish revenue strategy.
• Monitor pertinent market trends to analyze and forecast demand.

• Portfolio of 4 hotels (Hilton) - 448 total rooms
• Responsible for the Revenue Management System - forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.
• Maximize net revenue contribution through an understanding of market segments, booking channels and demand drivers for rooms, food and beverage and minor operating departments.
• Responsible for revenue forecasting and budgeting to accurately project hotel performance.

• Portfolio of 4 full-service hotels (Marriott, Hyatt) – 1375 total rooms
• Simultaneously deflag and convert 4 hotels to independent properties and into major brand hotels.
• Manage room inventory, group rooming lists and blocks, cut-off dates, and weblink creation.

Dallas-Fort Worth Metroplex

• Portfolio of 12 homeowner associations ranging from 8 units to 475 units; 1256 total combined units.
• Primary liaison between board of directors, homeowners, and management company.
• Prepare and maintain fiscal year budget and review monthly financial reports.
• Develop management tools: annual calendar, action item list, meeting agendas, and RFP matrixes.
• Monitor client delinquency rates and collections process.
• Coordinate vendor management for routine maintenance and major capital expenditures.

Omni Dallas At Park West

• Manage property management system and configuration, including rate codes and packages.
• Manage OTA extranet and quality scores; ensure proper merchandising and appearance on all sites.
• Implement and manage revenue processes, cancelation, early departure and no-show fees.
• Create and distribute accurate 15-day operations forecast.
• Audit travel agent and group commission invoices for accuracy.
• Recommend group pricing to sales managers.

Frisco, Texas

• Responsible for accuracy of all group and catering rooms reservations and billing.
• Provide accurate inventory to sales team; 300 rooms with 24 room types and configurations.
• Ability to prioritize, multi-task and work with high efficiency and detailed organization skills.
• Maintained professional relationships with business travel clients to assist with their reservations.

Houston, Texas

• Assisted in training new members to ensure service standards are met.
• Regularly captain private dining events to make certain event is executed to specifications.
• Assisted Catering Sales Manager with finding leads and closing business.

Houston, Texas

• Primary role of PM-Supervisor of the hotel’s 3-meal restaurant, annual revenue over $5 million.
• Responsible for the daily operational success of 25+ team members.
• Supervised in all 6 food and beverage outlets for the 955-room convention hotel.
• Exercised daily administrative duties including scheduling and inventory.

Houston, Texas

Houston, Texas

Houston, Texas

• Team lead; trained new employees in customer service and sales techniques.
• Worked with management on increasing metrics throughout the shift
• Planned department merchandising and revenue management strategies.

Houston, Texas

Houston, Texas Area

Dallas, Texas

Bachelor Of Science (B.S.), Hotel And Restaurant Management

Activities and Societies: Lambda Theta Phi Latin Fraternity, Inc.

Bachelor Of Science, Hotel And Restaurant Management

Activities and Societies: National Society of Minorities in Hospitality