Isaac Ramos Email & Phone Number

Dallas, Texas, United States

• Portfolio of 3 hotels – 1060 total rooms• Implement strategies to optimize total hotel revenue.• Ensure effective selling through channel management, yield management and pricing.• Facilitate weekly revenue management meetings and daily sales business review.• Build annual budget and monthly forecasts.

Grapevine, Texas, United States

• Portfolio of 12 hotels (Hilton, IHG, Marriott) – 1000 total rooms• Work with General Manager, Sales, and Ownership to establish revenue strategy.• Monitor pertinent market trends to analyze and forecast demand.

• Portfolio of 4 hotels (Hilton) - 448 total rooms • Responsible for the Revenue Management System - forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.• Maximize net revenue contribution through an understanding of market segments, booking channels and demand drivers for rooms, food and beverage and minor operating departments.• Responsible for revenue forecasting and budgeting to accurately project hotel performance.

• Portfolio of 4 full-service hotels (Marriott, Hyatt) – 1375 total rooms• Simultaneously deflag and convert 4 hotels to independent properties and into major brand hotels.• Manage room inventory, group rooming lists and blocks, cut-off dates, and weblink creation.

Dallas-Fort Worth Metroplex

• Portfolio of 12 homeowner associations ranging from 8 units to 475 units; 1256 total combined units.• Primary liaison between board of directors, homeowners, and management company.• Prepare and maintain fiscal year budget and review monthly financial reports.• Develop management tools: annual calendar, action item list, meeting agendas, and RFP matrixes.• Monitor client delinquency rates and collections process.• Coordinate vendor management for routine maintenance and major capital expenditures.

Omni Dallas At Park West

• Manage property management system and configuration, including rate codes and packages.• Manage OTA extranet and quality scores; ensure proper merchandising and appearance on all sites.• Implement and manage revenue processes, cancelation, early departure and no-show fees. • Create and distribute accurate 15-day operations forecast. • Audit travel agent and group commission invoices for accuracy.• Recommend group pricing to sales managers.• Regularly meet with top business travel accounts to maximize room night contributions.

Frisco, Texas

• Responsible for accuracy of all group and catering rooms reservations and billing.• Provide accurate inventory to sales team; 300 rooms with 24 room types and configurations.• Ability to prioritize, multi-task and work with high efficiency and detailed organization skills.• Maintained professional relationships with business travel clients to assist with their reservations.

Houston, Texas

• Assisted in training new members to ensure service standards are met.• Regularly captain private dining events to make certain event is executed to specifications.• Assisted Catering Sales Manager with finding leads and closing business.

Houston, Texas

• Primary role of PM-Supervisor of the hotel’s 3-meal restaurant, annual revenue over $5 million.• Responsible for the daily operational success of 25+ team members.• Supervised in all 6 food and beverage outlets for the 955-room convention hotel.• Exercised daily administrative duties including scheduling and inventory.

Houston, Texas

Houston, Texas

Houston, Texas

•Team lead; trained new employees in customer service and sales techniques.•Worked with management on increasing metrics throughout the shift•Planned department merchandising and revenue management strategies.

Houston, Texas

Houston, Texas Area

Dallas, Texas

Bachelor Of Science (B.S.), Hotel And Restaurant Management

Activities and Societies: Lambda Theta Phi Latin Fraternity, Inc.

Bachelor Of Science, Hotel And Restaurant Management

Activities and Societies: National Society of Minorities in Hospitality